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Esa Support group migration to UC -1st statement
- laurie
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3 days 21 hours ago #303134 by laurie
Esa Support group migration to UC -1st statement was created by laurie
Just received my statment for my first payment for UC which is due on 26th April, no transitional protection showing and no LCWRA showing, myself and my husband moved over through managed migration and were told by the interviewer at start of claim both would apply to our claim but nothing showing at all via statement only housing showing and standard element, does anyone know if this happens on first payment is it a normal thing?
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3 days 14 hours ago #303145 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic Esa Support group migration to UC -1st statement
Hi laurie
They have made a mistake. You can send a complaint on your UC Journal. For the recipient don't choose Work Coach but A Payment. Your message will then go to the UC Case Manager.
David
They have made a mistake. You can send a complaint on your UC Journal. For the recipient don't choose Work Coach but A Payment. Your message will then go to the UC Case Manager.
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: laurie, Sowandgrow
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3 days 13 hours ago #303147 by laurie
Replied by laurie on topic Esa Support group migration to UC -1st statement
Thank you will do that now
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2 days 16 hours ago #303183 by laurie
Replied by laurie on topic Esa Support group migration to UC -1st statement
Had reply via jornal, it has now been sent to "specialist team" and there is a delay as a backlog apparently but they have marked as urgent and have said soon as its added to claim they will update statement immediately, he does not know if will receive by 26th payment date due to backlog
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