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Migrating from esa to uc appointee

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2 weeks 3 days ago #303563 by Harli
Migrating from esa to uc appointee was created by Harli
I’m an appointee for someone… just last week became their appointee but the person only Monday had their migration letter sent to them..
1. Do I need to contact us helpline as she got letter and im the appointee
2. When doing the up claim does the email address be in appointee email
3. The phone number and address is this in claimants address or mine
4. The bank account … it’s going into mine as appointee but do I out claimants bank account details still as they should have mine on record as I already had one payment in esa last week
5. On her old esa letters at top it states the payment of employment and support allowance is based on national insurance contribution records and any additional amount the law says you need to live on (but figures below state your income related amount is £225.45 less total income of £0.00…… is she getting contribution based ? On migration letter it states you will soon stop getting the following benefits housing benefits and income related esa? What will happen
6 will I or she need to do a claimant commitment if I’m appointee?

Sorry for all the questions im new to this appointee stuff

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2 weeks 3 days ago #303574 by David
Replied by David on topic Migrating from esa to uc appointee
Hi Harli

I would contact the Citizens Advice Help to Claim service to check that your Appointeeship has been correctly registered. Their phone number is on page 2 of your Migration letter.
You should use your own phone number and email address and also your own bank account.
You will need to phone up the ESA section to check that the claim has been moved to New Style ESA.
You should be completely exempt from both Claimant Commitments.

Let me know how you get on.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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2 days 14 hours ago #304339 by Harli
Replied by Harli on topic Migrating from esa to uc appointee
So I called migration they did it over phone but now I had a text saying the person who’s claim it is has to go to job centre so I called them and they are saying they need to verify me as appointee but a visiting officer came on the 16 April, and I don’t live anywhere near the claimant. I have emailed mp… why have they got to verify me again as appointee when it’s been done only a month ago and went through for esa as I got letters and payments. Can you please help

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2 days 14 hours ago #304340 by Harli
Replied by Harli on topic Migrating from esa to uc appointee
Not sure if last message went through basically im appointee and migrated by phone yesterday they said I would get a call… got a text asking for claimant to go to meeting at job centre so I called up and they said it’s to verify appointee. But I already did that when visiting office came on 16 April. And I don’t live anywhere near claimant plus the UC asked for the claimants telephone number for which I said no because I’m appointee. I have contact mp but what can I do please

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2 days 12 hours ago #304352 by David
Replied by David on topic Migrating from esa to uc appointee
Hi Harli

The UC agent has messed up. They are under pressure at present with the huge numbers of migrating Legacy Benefit claims. I would send a Journal message stating that you are considering complaining to your DWP District Manager if the Appointeeship is not actioned.

David

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2 days 12 hours ago #304354 by Harli
Replied by Harli on topic Migrating from esa to uc appointee
I don’t have journal as I did the migration over phone. Is there an email address I could sent to im in Suffolk

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