Hi King_Drax_I
Until a decision has been made you should continue to receive your normal payments. If you are successful then your award will be backdated to the date of your phone call. If you are unsuccessful and loose your award then it will be from the date of the decision.
If you do loose your award you can ask for a mandatory reconsideration and then appeal.
Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems