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been asked to attend a phone call with my work coach after migration to UC

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3 days 23 hours ago #306876 by celia239
I have recently migrated over to UC from ESA support group

today I received a letter asking me to take part in a 1 hour long phone call with my work coach?

surely this is not correct, any advice would be appreciated as I am to unwell to work hense I am in the support group when migrating over to UC
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2 days 6 hours ago #306947 by latetrain
Hi celia239

Everyone who applies for UC has to attend a meeting with their work coach and sign a claimant commitment, that is the start of a UC claim, if you do not agree with a claimant commitment then your claim will be struck out.

We would advise you to seek advice from your local Welfare Rights Organisation.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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2 days 4 hours ago #306958 by soulgal

I have recently migrated over to UC from ESA support group today I received a letter asking me to take part in a 1 hour long phone call with my work coach? surely this is not correct, any advice would be appreciated as I am to unwell to work hense I am in the support group when migrating over to UC

Hi Celia

I assume that you are also receiving New Style ESA alongside your UC?

Can I ask if this letter was from ESA as opposed to UC?

I am in the process of migrating from IR ESA and CB ESA Support Group and I expect that I will receive New Style ESA as well as UC.

As far as I understand if you receive NS ESA you also have to accept a separate set of claimant commitments in addition to the ones you accept for UC online. Perhaps this is the reason for the call? The DWP are notoriously bad for wording things.

Regards

soulgal
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