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Advice on capital verification when you can't get to the job centre
- Jen
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1 week 1 hour ago #307248 by Jen
Advice on capital verification when you can't get to the job centre was created by Jen
I'm in the process of managed migration from support group ESA to UC. I got help via the 'Help To Claim' chat service to apply, but hit a wall with ID as I don't have a driving licence. I've posted in my journal that as I have POTs/EDS I am severely affected by London's current heatwave. I am in the main housebound. I managed to get them to change the ID verification to a phone call, but now have been booked a face-to-face to verify capital etc next week. I'm extremely worried that I won't be able to make it as the heatwave looks like it's continuing. I've asked if I can upload statements (no reply), or have a home visit but have been told there's a month wait
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3 days 2 minutes ago #307367 by BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by BIS on topic Advice on capital verification when you can't get to the job centre
Hi Jen
It''s difficult when you don't get responses, but there is little you can do about this - apart from putting in an official complaint. If you are happy to be contacted at short notice - you could tell them you are willing to take a cancellation. One of our members got seen very quickly by agreeing to this.
BIS
It''s difficult when you don't get responses, but there is little you can do about this - apart from putting in an official complaint. If you are happy to be contacted at short notice - you could tell them you are willing to take a cancellation. One of our members got seen very quickly by agreeing to this.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Jen
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- Jen
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1 day 6 hours ago #307434 by Jen
Replied by Jen on topic Advice on capital verification when you can't get to the job centre
Thanks BIS. Unfortunately they point blank refused to arrange a home visit so I had to get a cab there and back as my deadline is looming.
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