Support Group ESA to UC Migration - Incorrectly Asked To Provide Fit Notes

I didn't realise I had to have a Claimant Commitment meeting for Contributions Based New Style ESA or UC. I did read the 59 page guide. I thought because I was in the LCWRA group and out and out of the 4 Conditionality Groups I'm in "No Work Related Committments" I thought my claim would be processed entirely online.
I also informed the UC Migration Helpline prior to claiming I am severely disabled and have complex needs. I was assigned a Complex Case Coach/Manager who never called me.
I've asked UC to put a "Pinned Note" to my claim to make reasonable adjustments due to my disabilities. I've asked them to confirm they've done this - they haven't. However, I've asked them to confirm several things - they haven't. All via my journal.
A friend was in the same situation. They received CB-NSESA and UC to replace their ESA. They had a 10 minute phone call with the jobcentre and that was it done. I've informed them I am unable to attend a jobcentre. My PIP assessment back in 2017 was a home assessment.