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Id phone call

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2 days 4 hours ago #308272 by gina27
Id phone call was created by gina27
Failed the id phone call. As unable to answer questions about adult t sister. Name date of birth place of residence.
It seems unfair as she does not live in the property and not on claim. Does not claim any benefits.
Also mothers maiden name and occupation. Again not part of claim or on benefits.
Would not ask different questions. Can you have two id phones calls

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1 day 15 hours ago #308286 by BIS
Replied by BIS on topic Id phone call
Hi gina27

I think it is more likely that they will do a home visit to verify your id, rather than do a second phone check - but I can't say for certain.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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1 day 11 hours ago #308301 by gina27
Replied by gina27 on topic Id phone call
Hello Bis
Thank you for replying. Yes They have asked to do a home visit.
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