AR1 form, explain prompting?

Hi I'm currently filling out my AR1 form and have a little querie. I don't understand the difference between the 'prompting' and 'help from another' question. I know what prompting is & how a carer would do that but surely that can also be included in the other question as well?!

For e.g mum reminds & prompts me to take my medicine, if I forget. So do I just write that answer for both questions? It's a little confusing! Any help is appreciated!