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Home visit to confirm identity for UC
- Kaz
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1 day 9 hours ago #308303 by Kaz
Home visit to confirm identity for UC was created by Kaz
Hi,I have just been referred for a home visit to confirm my identity for UC.When I was filling form in and came to confirm id part and said i did not have 2 of the required documents online I got the wait for call message.It then said I must confirm id before 30th August,so a deadline.
My question is now that I have been referred for home visit will this deadline have been suspended or removed etc as I do not know when home visit will be and I obviously have no control over this.I have called UC helpline 4 times as no one knows the answer.
Does anyone know the process?
Thank you.
My question is now that I have been referred for home visit will this deadline have been suspended or removed etc as I do not know when home visit will be and I obviously have no control over this.I have called UC helpline 4 times as no one knows the answer.
Does anyone know the process?
Thank you.
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- BIS
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21 hours 38 minutes ago #308315 by BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by BIS on topic Home visit to confirm identity for UC
Hi Kaz
As you say, you have no control over the date of your appointment. I would expect you to have it before the 30th August, as they are being arranged quickly, but even if it isn't, they won't penalise you because you have responded immediately and it is in process.
BIS
As you say, you have no control over the date of your appointment. I would expect you to have it before the 30th August, as they are being arranged quickly, but even if it isn't, they won't penalise you because you have responded immediately and it is in process.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- rik
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17 hours 54 minutes ago #308323 by rik
Replied by rik on topic Home visit to confirm identity for UC
I was in same position waiting for my partners id to be confirmed via a home visit, in the end after waiting for one month to be contacted by the home visit team, which never happened, I had to arrange for partner to get pushed down to our local jcp office to confirm id face to face which took 5 mins.
But the bottom line is the workcoach told us our claim would have been put on hold with no payment issued until the home visit had taken place and id verified,
But the bottom line is the workcoach told us our claim would have been put on hold with no payment issued until the home visit had taken place and id verified,
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