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Impossible to get through to PIP to check renewal status

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5 days 4 hours ago #309098 by Jasmine3234
Hi

I have tried for days to get through to PIP, using option 5 and I have had to give up after an hour hanging on the phone each time.

How are you supposed to talk to someone?

Any ideas?

Thanks

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4 days 10 hours ago #309117 by BIS
Hi Jasmine3234

I'm afraid you just have to keep trying. Try when the lines first open. It is common for it to take 60 to 90 mins to get through.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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