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DWP text message about making a claim for UC

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Shirley
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2 days 18 hours ago #310832 by Shirley

DWP text message about making a claim for UC was created by Shirley

Hi
I started my online managed migration UC claim on the 7th November after receiving my letter telling me to move to UC. I managed to proved my identity online and except my commitments, but i received a text message from the DWP this morning, saying they will ring me to help make a claim for UC. I don't answer my phone due to phone anxiety and need my daughter with me. I have told them this on my journal and there is nothing to do in my to-do list, so do i need to take this call?

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David
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1 hour 36 minutes ago #310914 by David

Replied by David on topic DWP text message about making a claim for UC

Hi Shirley

Instead of taking the call you could leave a UC Journal message to the effect that your health condition prevented you from answering the call.
You are already monitoring the To Do's in your UC account.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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DWP text message about making a claim for UC

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