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WCA for ESA - impact of condition missed

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3 days 4 hours ago #315756 by dancer22
Replied by dancer22 on topic WCA for ESA - impact of condition missed
I have a response to my complaint from Serco saying "the report met the required quality standards" but the clinical lead was unable to support the advice provided in 2 areas, so they have asked the DWP to consider requesting a reassessment and offered us £100 in compensation. I don't see how a report which merits an offer of compensation and could trigger a reassessment can possibly be said to have 'met quality standards'.
I already raised a Mandatory Reconsideration request after the original flawed report.
Is it likely that DWP will insist on another WCA ? My son had enough trouble coping with the first one.

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3 hours 47 minutes ago #315766 by David
Replied by David on topic WCA for ESA - impact of condition missed
Hi dancer22

You could make a request for the records HAAS and the DWP hold on the WCA under your SAR rights ( subject access request).
Unfortunately the DWP can order a new WCA following a Mandatory Reconsideration.
You can make a SAR request online:
www.gov.uk/guidance/request-your-persona...or-work-and-pensions

Let us know how you get on.
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems

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