I had my original PIP assessment some time in April.
When I received the report, I was amazed at how inaccurate it was, so when I submittedy MR, I also made a complaint to Capita.
I got an appointment for another assessment, which took place on ** resulting in another zero award opinion, which of course the decision maker went along with.
I received a response from Capita to say that as there was no recording of the original assessment, that they wouldn't be doing anything about it, so I asked to have the complaint escalated, and provided the copy of the recording I had made.
After recieving the decision on the MRI, capita have admitted that the original assesment was not up to standard.
So now I have to go to tribunal, but my original assessment was deemed insufficient.
What are the legalities here? If the original decision was based on a report thatw as incorrect, how is it fair that my mandatory reconsideration was based on this report at all?
What would be the next steps?
