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2 weeks 6 days ago #315445 by richmond
UC was created by richmond
Dear B&W.

Could you kindly tell me if this is true below, I am just recovering from the last one I had.


compulsory yearly UC Automated review.

Thank you in advance for your time.

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2 weeks 5 days ago #315456 by richmond
Replied by richmond on topic UC
Dear B&W.
Unless I am missing something somewhere I can't see where you have answered my previous question? is there a compulsory yearly UC Automated review?

Thank you for your time.

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2 weeks 4 days ago #315464 by David
Replied by David on topic UC
Hi richmond

Please below last year's press release:-

"The DWP is introducing Automated Claimant Reviews which requires Universal Credit claimants to review, confirm, and if necessary, update their circumstances, to ensure that entitlement remains accurate.

Claimants will receive a ‘Check and Confirm Your Details’ task in their UC account. This provides a summary of their declared information, which they must confirm or update. If details have changed, claimants will be guided to provide the correct information from the relevant date. Completing this task accurately is essential to avoid any disruption to payments.

If a claimant does not complete the task, their payments may be suspended and their claim closed. Notifications will be sent (by text, email and in the individual’s UC Account) when the task is created, with reminders at days 8 and 12, and a final warning on day 15 if payment is at risk of being stopped. Claimants have until their next payment date (around five weeks) to complete the process."

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: richmond

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2 weeks 1 day ago #315482 by Mari S
Replied by Mari S on topic UC
Hi there,

Today I got a UC 'check and confirm your details' to-do.

Nothing had changed until I got to the last question- 'money, savings and investments'.
Obviously, my bank balance was is not exactly the same today as when I first filled the form last year so I ticked 'no', and was sent to another page to provide details.
I realised I needed to actually check my current balance first, so ticked 'cancel', thinking I'd return to the original page.
I now have a notice in my journal saying: 'You have reported your changes' You have completed your 'check and confirm claims details' to-do and reported changes'. 'The following declare changes were cancelled: money, savings and investments'.

I am now panicking because a) I haven't managed to report my updated bank balance, and b) I'm afraid that my bungling the last question will trigger a full review/WCA or something.

Advice much appreciated,
Mari

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2 weeks 1 day ago #315485 by David
Replied by David on topic UC
Hi Mari S

Most filtering and decisions in a UC review these days are made by computers or more accurately AI systems. In one way it is better as everyone is treated the same and you are not picked on by one DWP employee who is having a bad day.
So one mistake won't trigger a full review and definitely won't be a signal for the DWP to ask HAAS to conduct a new WCA.

Let us know how you get on.
David

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Mari S

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2 weeks 5 hours ago #315492 by richmond
Replied by richmond on topic UC
Hi your message camr through to my personal account, please direct it to the forum for advice, good luck I do understand how worrying everything is.
The following user(s) said Thank You: Mari S

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