I'm hoping someone can help me understand what's normal here. I received a text from the DWP on [date] saying I would receive my PIP decision letter within two weeks.
It's now been two and a half weeks and the letter still hasn't arrived.
I'm wondering: How long has it actually taken for others between receiving that initial text notification and the decision letter physically arriving?
I know delays happen, but I'm anxious and my chronic pain is extremely high.
I would want an idea of what to expect and what I can do or shouldn't do.
Has anyone else experienced this kind of delay? What was your timeline?