UC

Hi Spring 68

This is a complex issue and you would be best advised to contact an organisation which would give you comprehensive advice. So I would advise you to contact the Citizens Advice Help to Claim service and see if a Universal Credit claim would suit you. You could also ask Citizens Advice about your contract of employment. Here is how to contact Citizens Advice Help to Claim:

Call our Help to Claim phone number
You can contact an adviser through our free Help to Claim phone service. Advisers are available 8am to 6pm, Monday to Friday:

England: 0800 144 8 444

Scotland: 0800 023 2581

Wales: 08000 241 220

If you'd like to speak to a Welsh language adviser, call the Wales number.

If you need an interpreter
You can get help in a language that isn’t English or Welsh. You should:

call the Help to Claim number for the country you live in

tell the adviser you need an interpreter

An interpreter will join the call and they will interpret for you and the adviser.

If you can't hear or speak on the phone
You can use our text relay or British Sign Language (BSL) video call service to speak with us about your Universal Credit application.

Use our text relay service
You can type what you want to say:

Relay UK (England): 18001 then 0800 144 8 444

Relay UK (Scotland): 18001 then 0800 023 2581

Relay UK (Wales): 18001 then 08000 241 220

You can use Relay UK with an app or a textphone. There’s no extra charge to use it.

Find out how to use Relay UK on the Relay UK website.

Use our British Sign Language (BSL) video call service

www.citizensadvice.org.uk/benefits/unive...ut-universal-credit/

Let us know how you get on.
David