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13 years 3 months ago #65478 by cw12
phone call was created by cw12
i just received a phone call from income support, they asked me if there were any changes they should know about, which there are not. they asked me nothing about my illness, just wanted to know how much if any savings i had, if i had any othwer money coming in, who i lived with. Is this normal for them to ring, never had the call before and been on is for a long time. Also they never mentioned being transfered to esa so would this mean im not on the list of those being transfered at present. cheers.

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  • bro58
13 years 3 months ago #65482 by bro58
Replied by bro58 on topic Re:phone call
lilliegez wrote:

i just received a phone call from income support, they asked me if there were any changes they should know about, which there are not. they asked me nothing about my illness, just wanted to know how much if any savings i had, if i had any othwer money coming in, who i lived with. Is this normal for them to ring, never had the call before and been on is for a long time. Also they never mentioned being transfered to esa so would this mean im not on the list of those being transfered at present. cheers.


Hi, I have heard of this type of review over the phone, however I would not advise anyone to give out personal information over the phone to the DWP or anybody else, unless you have rang them.

I would tell them to put their request in writing.

Are you sure it was the DWP?.

bro58

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13 years 3 months ago #65486 by cw12
Replied by cw12 on topic Re:phone call
yes sure it was dwp, the phone number they rang from was 08456002612, got me worried now.

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  • pete17971
13 years 3 months ago #65489 by pete17971
Replied by pete17971 on topic Re:phone call
lilliegez wrote:

yes sure it was dwp, the phone number they rang from was 08456002612, got me worried now.


Hi,

There is plenty of evidence via Google to suggest this is a geniune JobCentre Plus number.

However regardless of that fact, I would certainly do as bro58 suggests and ask them to put their requests in writing.

Pete

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13 years 3 months ago #65498 by cw12
Replied by cw12 on topic Re:phone call
do you think that because they didnt mention esa migration that im not on current list for those who are being transfered.

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  • pete17971
13 years 3 months ago #65504 by pete17971
Replied by pete17971 on topic Re:phone call
lilliegez wrote:

do you think that because they didnt mention esa migration that im not on current list for those who are being transfered.


Hi,

I wouldn't like to say to be honest. Other than the claimants who we know will not be migrated (such as on reaching pensionable age imminently etc) or migrated at the end of the migration period, one can expect to be migrated at any point between now and the end of the process. As to when each individual is going to be migrated it is difficult if not impossible to say. Just because it wasn't mentioned in a phone call is not really an indicator one way or the other.

Pete


Edit: Just to add, I have just remembered about someone receiving a periodic review similar to yours after receiving their ESA50 migration forms!

Pete

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