Cancelled Appointment - help please anyone?

Hi
My husband went for an Atos appointment last week- only to get to the reception desk to be told that they were surprised he had turned up as they had written to him two days before cancelling it. When he asked why he was told the the doctor had sent in some evidence.She would not say what the outcome was of I was not sure if she just did not know or he was not the right person to say or the decision had not yet been made.She did give him £15 compensation for a wasted trip. Anyway my husband waited to see if the said letter would turn up but by the middle of the following week it had not, so he phoned ATOS which just had a voice message of some sort, and then he rang DWP who said they knew nothing. Does anyone know what usually happens in this situation? Technically he should have been placed in support as he can only walk 20m without out stopping and meets the first decriptor for bowels, but we know that that might be what they assess him as. If it was the GP who sent the evidence then he does not even know my husband as he only came a few weeks ago. he will onlt know the diagnoses ( secondary progressive MS, AS, crohn's). Can somebody confirm exactly who we should be ringing for an outcome and also what the likliest outcome might be? I have read so many people's accounts of this that I am confused and nobody's experience is quite the same.

Gordon wrote:

janymac



The procedure in this situation is that ATOS will return your husbands file to the relevant DWP office, so that a Decision Maker can render a Decision on the claim.

When you say your file will that file include such things as awards and reports for Industrial disablement benefit, as the medicals for that are done by atos.