- Posts: 35
- Forum
- Members forums
- ESA, PIP, UC and DLA Queries and Results
- Advice for appointee re TEL WCA for son with epilepsy
× Members
Advice for appointee re TEL WCA for son with epilepsy
- Sum
- Topic Author
- Away
Less More
2 weeks 2 days ago #303374 by Sum
Replied by Sum on topic Advice for appointee re TEL WCA for son with epilepsy
I do find it strange that the review process and criteria is not transparent
Please Log in or Create an account to join the conversation.
- Sum
- Topic Author
- Away
Less More
- Posts: 35
1 week 3 days ago #303638 by Sum
Replied by Sum on topic Advice for appointee re TEL WCA for son with epilepsy
HI B&W Forum ,
Having submitted sons account stms, DWP have come back and asked for stms where the UC is paid into - that would be my account details . i am the appointee.
Is this normal procedure ? Feels very intrusive. I would have thought that they can see payments made to son account matching his UC allw. Isn't that the key point?
Your thoughts and advice Thanks
Having submitted sons account stms, DWP have come back and asked for stms where the UC is paid into - that would be my account details . i am the appointee.
Is this normal procedure ? Feels very intrusive. I would have thought that they can see payments made to son account matching his UC allw. Isn't that the key point?
Your thoughts and advice Thanks
Please Log in or Create an account to join the conversation.
- David
- Offline
Less More
- Posts: 2139
1 week 3 days ago #303658 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic Advice for appointee re TEL WCA for son with epilepsy
Hi Sum
As you are the Appointee then the Benefits payments should go into your account. So that is why the DWP are asking for your bank statements.
David
As you are the Appointee then the Benefits payments should go into your account. So that is why the DWP are asking for your bank statements.
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Sum
Please Log in or Create an account to join the conversation.
- Sum
- Topic Author
- Away
Less More
- Posts: 35
4 days 1 hour ago #303916 by Sum
Replied by Sum on topic Advice for appointee re TEL WCA for son with epilepsy
Hi B&W forum ,
Update is that I submitted my bank stms to show UC credits and all ins and outs. I did not submit any other account info other than to account related to UC payments.
We now have a tel appt with review agent. The UC journal states :
" This appointment is to review your Universal Credit claim, discuss the information you have already provided and for you to provide further evidence." approx 60 mins appt
Does anyone have experience of review meeting and what to expect ? i thought bank stm would be self explanatory.
Thank you in adv
Update is that I submitted my bank stms to show UC credits and all ins and outs. I did not submit any other account info other than to account related to UC payments.
We now have a tel appt with review agent. The UC journal states :
" This appointment is to review your Universal Credit claim, discuss the information you have already provided and for you to provide further evidence." approx 60 mins appt
Does anyone have experience of review meeting and what to expect ? i thought bank stm would be self explanatory.
Thank you in adv
Please Log in or Create an account to join the conversation.
- Chris
- Offline
Less More
- Posts: 1318
2 days 3 hours ago #304070 by Chris
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Chris on topic Advice for appointee re TEL WCA for son with epilepsy
Hi Sum,
I've had experience with this. They ring you and record the call, so that they have it on file as to whether you're telling the truth or not in relation to what incomings and outgoings you have. They will ask about ISAs, Savings accounts, Paypal and things like that, but they're not interested in Credit Card debt. They will likely check for payments relating to rent/c.tax/energy/TV/phones and things like that. I've had 3 of these calls. 2 really went out of their way to help me, but 1 I had back in 2022 was a right jobsworth and stopped my UC for 5 weeks because I forgot to declare my Help 2 Save account. I didn't realise that I would have to tell the DWP that I had a bank account with the DWP.
Hope it all goes well though.....
Chris.
I've had experience with this. They ring you and record the call, so that they have it on file as to whether you're telling the truth or not in relation to what incomings and outgoings you have. They will ask about ISAs, Savings accounts, Paypal and things like that, but they're not interested in Credit Card debt. They will likely check for payments relating to rent/c.tax/energy/TV/phones and things like that. I've had 3 of these calls. 2 really went out of their way to help me, but 1 I had back in 2022 was a right jobsworth and stopped my UC for 5 weeks because I forgot to declare my Help 2 Save account. I didn't realise that I would have to tell the DWP that I had a bank account with the DWP.
Hope it all goes well though.....
Chris.
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Sum
Please Log in or Create an account to join the conversation.
- Sum
- Topic Author
- Away
Less More
- Posts: 35
2 days 26 minutes ago #304083 by Sum
Replied by Sum on topic Advice for appointee re TEL WCA for son with epilepsy
HI All ,
An update for you all re UC review Process
I had a random call from DWP today regards my complaint re UC underpayment . This is issue is resolved and son should receive back payment.
I asked the agent about the UC review process. Why was it triggered ? Why sister claim isn't subject to review too ? Agent advised its a totally random selection process, unrelated to other claims or any other processes i.e. the complaint I raised. I suppose its a form of quality assurance that they are doing things correctly.
Hope its useful to shed light on DWP review process.
An update for you all re UC review Process
I had a random call from DWP today regards my complaint re UC underpayment . This is issue is resolved and son should receive back payment.
I asked the agent about the UC review process. Why was it triggered ? Why sister claim isn't subject to review too ? Agent advised its a totally random selection process, unrelated to other claims or any other processes i.e. the complaint I raised. I suppose its a form of quality assurance that they are doing things correctly.
Hope its useful to shed light on DWP review process.
The following user(s) said Thank You: denby, Wendy Woo, Chris
Please Log in or Create an account to join the conversation.
Moderators: Gordon, Gary, BIS, Catherine, Wendy, Kelly, greekqueen, peter, Katherine, Super User, Chris, David