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Capital miraculously was in my to do list

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18 hours 32 minutes ago #315801 by Ellz
Capital was miraculously in my to do list but it's not in my journal as completed so i can go back to it whenever. I also sent them my capital via post. Has anyone experienced capital in the to do list? And it's not in your journal?

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10 hours 52 minutes ago #315804 by David
Replied by David on topic Capital miraculously was in my to do list
Hi Ellz

You need to complete the To Do as if it is ignored it may create an automatic block of your next payment on the UC IT system.
The UC Journal is for communications between the claimant and various DWP staff. Sometimes owing to backlogs and staff absence they may not be answered at all or answered only after a long wait.

Let us know how you get on.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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