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It is not explicitly clear, to me, in the 56 page 'managed migration' document, whether or not my claim for UC begins the moment that I begin filling out the form, or when I press submit, after completing, and checking, everything.
It is possible I missed a sentence - it is 56 pages - although I double-checked the most logical sections twice.
Could someone clarify this for me please?

Migration from IR ESA to NS ESA and UC started January 14th, and received first UC payment today, which works out to be roughly the same income as I was receiving with transitional protection, however I also received a £244 council tax bill for same period! 

Have a Brother with Learning Difficulties and low functioning autism who was getting IR ESA in Support Group (no requirement to work)

Got the Migration letter for him early Jan 2025, I filled out the claim on 29th Jan for him, Gave as much info to them as possible.
Couldn't verify ID online as he never had to deal with any of the documents they ask for because of his condition. asked to come to face2face confirm on 4/2/2025, completed ID check. Checked his online journal for him, it said a decision would be made 1 March and if successful, paid 5th.

1 Day later, They've now asked in his journal to accept commitments (he's mentally incapable??) and Provide a Fit note (Automated ask? no agent name logged for the request), despite being in ESA Support Group which isn't supposed to be asked for one. According to the request for fit note they're now claiming that since he hasn't had a Work Capability Assessment they want the Fit notes.

Panicking now as their requirements for fit notes' self certification expired on 5th (HIS CONDITION OBVIOUSLY HAS BEEN LIFELONG AND LASTED LONGER THAN THEIR SELF CERTIFICATION PERIOD),

Didn't even know getting one was necessary? Not sure what to do next other than try get a fit note or health assessment for him? Don't even know how DWP/Jobcentre/UC folks are going to receive the message from healthcare/GP/NHS? process is opaque and don't know who is talking to who, what I'm supposed to do for him next, or if at all they're doing their due diligence in the background and obtaining his medical info before asking for fit note, or even following their own rules regarding not asking for one from people on ESA-SG

This whole process has been very stressful. As a country we need to do better.

My partner and I are going through migration process now from Tax Credits. We are homeowners so don't claim housing benefit, and aren't responsible for a child. I get contribution based ESA only (no  income-related). I am in the support group and have been in receipt of this for years. Its 10 years since I worked. I received a letter today saying my contribution based ESA will change to new style ESA from 30/01/2025. Your guides say you can receive contribution based ESA and universal credit, so I don't know why they are changing me from contribution based ESA to new style ESA. Can anybody help?

Has anyone else who is very long term sick struggled with ID verification? I don't have photo ID, plus don't have a lot of the tax returns or utility bills etc due to living with parents. Having a very stressful time going round in circles trying to find out thru asking in my journal whether what I have is acceptable - each time smne different answers and doesn't read the previuos entries. Also have phoned UC helpline but they don't seem sure. Also, have been put down for a home visit but it seems that won't happen within 28 days. Can't get a definite answer what will happen about this re my claim. Am thinking I will somehow have to get myself to the JobCentre, which will make me look like a liar - and they won't see what it took for me to get there and the effect it will have on my ability to function afterwards. Now I've found out about PASS cards and I'm looking into getting one (luckily have a family member to help me do this as couldn't do it on my own) so at least I have some photo ID.... The phone calls have had to make + stress has affected me badly already and haven't even got passed the ID verification yet :-(

My son received his migration notice to UC at the end of November 2024.  He went into full panic mode, he has mental health difficulties, Dyspraxia and Dysphasia and I could see where this was going so I persuaded him to give it a few weeks and I would help him with it.  We completed the form in December but I have to say the experience is one of the most difficult and complex things Ive had to do in a long time.  He receives ESA, PIP, Housing Benefit and Council Tax Benefit and was in the support group.  He received a notice to say he would be getting a telephone call even though we mentioned on the form he has a speech and hearing impediment and is unable to use the phone.  I was with him at the appointed time, I do have Power of Attorney for him, so I answered the call but she was very reluctant to speak to me even though I explained this and also my son cannot use the phone.  She had never heard of PoA so I asked to speak to her manager which was not forthcoming, I explained I had the phone on loud speaker mode with my son sat next to me and eventually, reluctantly she put her questions through me.  It was all very difficult and I felt it was a bit hostile.  He has now received his first payment and also the new style ESA.  I cannot see the point of all this at all, his payments are the same as previous albeit in a different form and he has now received another notice to complete another phone call this time for the new style ESA, so we will be going through all this again!  The fact he also has to communicate everything on line on his journal is very limited and ridiculous.  I have had to buy him an iPad to be able to do this as he has poor eyesight and struggled with his phone.  I really cannot see the point of any of this and f I wasn’t around to help him I dread to think what would happen.

I have just recently applied for UC after being told to migrate. I received Overnight Carer Allowance from the council which pays the bedroom tax as I need my extra bedroom for someone to stay to provide me care overnight. I phoned the help line to ask will I still get it and how do I tell them about it. I was told there was a box to add it, however when I applied there was no box for extra information, so I called back and the lady had never heard of it and kept talking about Carer Allowance , which is totally different!! I had to ask her twice to ask her manager who also was sure what to do!!! I ended up adding it on my journal once claim was open and they sent me more tasks to complete with regards to it. Very surprised that no one seemed to know about it!! Hopefully I will be awarded it as I have protected income

Sorry should have said ESA Support Group in Gloucestershire ongoing migration this month K

My daughter on ESA and severe disability premium just migrating to UC. Today in her Journal request for telephone meeting with Work Coach and now request for fit note and WCA! She is now so stressed and confused. Have informed them in Journal but not as simple as had hoped. Good to confirm this is a wrong request

The task of migration has been done. Went worryingly well. I was in and out of the jobcentre in 5 minutes with regards to showing my ID. Admittedly, I'm receiving just the one benefit and am not making a joint claim. My inner Nostradamus predicts something unexpected is waiting to cause grief.

Started my UC migration a couple of weeks ago. At that stage it seemed simple enough but things have gone down hill since. I've been told I cannot say I'm caring for my mother each weekend because that might affect her attendance allowance (UC could't give me a definite answer). Then my ESA was stopped 1/12/24. UC won't give me an amount for my new claim. I phoned my housing association and told them I'm very worried because no one will tell me about my housing benefit payments this month. The housing association said they didn't know about UC migration which I find hard to believe when it's happening nationwide. So I've had to borrow money from my mum to cover my bills this month otherwise the new year would be a disaster financially.

I have just been migrated from ESA to UC. I was in the support group (no requirement to look for work).  I also get PIP lower rate on both parts. I was getting child tax credit too (now also replaced by UC).

I have been on LCW support group for 6 months via a separate ESA claim along with a UC claim. Other half's income took us just over the limit and UC reward was zero. ESA was started and as of June '24, was on the support group (decision made in September 24 and was backdated). After 6 consecutive months of £Zero UC, it was stopped. ESA continued.

Migrating from LCWRA, child tax credits to UC. I received a letter today and I have a 30 minute appointment with a work coach to accept my commitments. I am very concerned 

Migration letter landed Monday 25th November.  Am receiving support group ESA.  Living near Boston and surname starts with F.  

Hi I was on tax credits and esa in support group I was really worried about the change over but it was easier than I thought I don’t have to give fit notes and I got payment protection however the dwp now say I have been overpaid tax credits in which I  appealing as I don’t see how I could of been over paid also they are paying my rent direct to council but it’s daunting having to sort out council tax in which I am still struggling with and they are taking extra 60 out of uc for rent I don’t know what that is for unles it’s coz my son has gone to university and I got bedroom tax I don’t know I need to ask them but switching over was easy just the over payments they now say I owe is worrying 

We were forced to UC from tax credits. We have lost £600 a month and the DWP couldn't care less. Absolutely shocking and disgraceful service coupled with appalling support and a work coach who had less experience than my husband telling him he needs to earn even more.l money. Incredible! The DWP should be dissolved and started from scratch. The entire system is just a money saving exercise,  they really don't care if people can't afford to live properly or not! Shambles