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Managed migration – readers experiences

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Have you been through the universal credit (UC) managed migration process or are you going through it right now?

Could you share your experiences with other readers?

You may have had a very straightforward migration and your positive result will be encouraging for others waiting to be moved.

Or you may have encountered difficulties which it would be helpful for readers to know about in advance, so that they can be prepared for them.

We have a growing number of resources for members being migrated from employment and support allowance (ESA) to UC on our ESA/UC guides page.  But we know that there is no substitute for  hearing from people who are further along the route than you are.

So, please do share your story in the comments section below – it may make a real difference to your  fellow claimants.

In your comment, please include if you can:

  • details of which benefit(s) you were migrated from,
  • roughly when it happened, or whether it is still happening now,
  • roughly what area of the country you live in.

Comments

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  • Thank you for your comment. Comments are moderated before being published.
    Khandy01
    Khandy01 · 1 hours ago
    I visited my housing benefit this week regarding council tax queries etc.  I was informed by the officer that I will hear will hear before June 2025.  ESA support group and Housing benefit.

    Leeds.


  • Thank you for your comment. Comments are moderated before being published.
    The Dogmother
    The Dogmother · 3 hours ago
    I don't know know if this was mentioned anywhere else on here.
    But this is what I've learned about moving from Esa Support group to UC. I've seen numerous posts of ppl asking what to do about fit notes and if they are needed,here's the answer..... If you are migrating across from esa sg, you do not need fit notes. The request on your journal for them is an automatic one,as its not set up to deal with migration of SG , you need to put this , "As I am migrating from esa support group  I transfer to the equivalent group on UC under Reg 19 and request that you send Esa the MGP1 form.Therefore I need no fitness. (Don't be sending Fit notes as this will trigger a reassessment, the system thinks your a new claiment) 


  • Thank you for your comment. Comments are moderated before being published.
    David
    David · 12 hours ago
    Excellent and concise advice Micksville. Thank you

  • Thank you for your comment. Comments are moderated before being published.
    A
    A · 15 hours ago
    I noticed the NI website has been updated where information is showing the following although the gov.uk site has not been updated and maybe different for England and Wales

    Tax Credits with Jobseekers Allowance (Income-Based)
    Tax Credits with Jobseekers Allowance (Income-Based) and Housing Benefit    October 2024
    Housing Benefit only    You will be asked to move to Universal Credit at a later date
    Jobseekers Allowance (Income-Based) only
    Jobseekers Allowance (Income-Based) with Housing Benefit   
    Income Support only
    Employment and Support Allowance (ESA) only
    Employment and Support Allowance (ESA) with Housing Benefit (HB)

    You will be asked to move to Universal Credit at a later date for the above.

    Here is the url for that. 
    https://www.nidirect.gov.uk/articles/what-move-universal-credit#:~:text=The benefits system is changing,to Move to Universal Credit
  • Thank you for your comment. Comments are moderated before being published.
    micksville
    micksville · 17 hours ago
    Might be an idea to also include the first letter of surname to gauge if this process is being done in alphabetical order of surnames and also if you were due a normal review of ESA around the time of your migration notice, this to gauge if it's being done roughly around the dates of reviews already proposed
  • Thank you for your comment. Comments are moderated before being published.
    wibblum
    wibblum · 18 hours ago
    Just to repeat HRH's request, could people please also tell us which area they live in?

    Seeing as Starmer's Grifters And Liggers Social Club isn't prepared to release any actual details about the UC roll-out to us, it looks like we're going to have to try and work out for ourselves if this first wave is a geographically-targeted pilot or not.
    • Thank you for your comment. Comments are moderated before being published.
      Jon
      Jon · 15 hours ago
      @wibblum Nottingham surname begins with h received migration notice ten days ago
  • Thank you for your comment. Comments are moderated before being published.
    wibblum
    wibblum · 18 hours ago
    Can anyone tell us exactly how hard a time you'll have claiming UC if you don't have 'acceptable' photo ID such as a passport or driver's license?
  • Thank you for your comment. Comments are moderated before being published.
    rtbcpart2
    rtbcpart2 · 20 hours ago
    Much as it pains me to venture into the Telegraph, I like this bit:



    • Thank you for your comment. Comments are moderated before being published.
      rtbcpart2
      rtbcpart2 · 16 hours ago
      @rtbcpart2 This missing bit:

      "Starmer, who has so far shown the political sure-footedness of an hour old lamb, will see his approval ratings fall even further"
    • Thank you for your comment. Comments are moderated before being published.
      Jonno
      Jonno · 16 hours ago
      @rtbcpart2 Which bit? The headline itself? The full article is behind a paywall so unless you or someone on here has a subscription to the Torygraph we can't read the full article unfortunately.
  • Thank you for your comment. Comments are moderated before being published.
    sam
    sam · 22 hours ago
    i have just gone from esa to uc and it was very difficult to understand at first, you get offered an advance payment so try to keep some of that and pay some off your rent as two weeks later u get your last payment from esa and then you have to go three more weeks without no money they write to you on the journal but can take days to reply back to u. don’t panic to much they as for a fitnote but that’s while their waiting for your claim to go over from esa the day they shut your claim the next day uc get all your information. then they also offer you another advance payment but that’s got to checked by yourself on your journel so keep an eye on that. you will get into rent arrears and i don’t agree with that and also having to pay back the advance payment. just make sure you make it affordable for yourself to pay it back. if you stress to much over it then seek help 
    • Thank you for your comment. Comments are moderated before being published.
      Jon
      Jon · 15 hours ago
      @sam Won't you receive your pip if in receipt of it
    • Thank you for your comment. Comments are moderated before being published.
      Bobdole
      Bobdole · 16 hours ago
      @sam If you're moving to universal credit from the support group, you don't need to provide a fit note. The government's own website even confirms this. You don't need to provide a fit note if: you move from esa to uc without a break, you have already completed a wca and if you were in wrag or support group when you moved to uc.
      Unfortunately the DWP are literally so incompetent, they don't even know how their own system works!
    • Thank you for your comment. Comments are moderated before being published.
      micksville
      micksville · 17 hours ago
      @sam As per the advice from B and W
      Will I have to provide a fit note or prove I am unfit for work if I am
      moving to UC from ESA?
      No, if you have already been assessed for ESA (and put into the work-related activity or support
      groups), you will not have to provide a fit note when you move to Universal Credit.
      We have heard of cases of work coaches telling people who are receiving ESA and claiming UC
      as a top up, or who are moving to UC from ESA, that they need to start providing fit notes. This
      can cause difficulties with the person’s GP, who will have been told by ESA to stop providing fit
      notes once the person was found incapable of work.
      Regulation 40 of the Universal Credit Regulations 2013 confirms that someone has limited
      capability for work and work-related activity (LCWRA) for UC if they have been found to have
      LCWRA for either UC or ESA (the support component). The equivalent rule for people who have
      been found to have limited capability for work (LCW) can be found in Universal Credit
      Regulation 39.
      The DWP’s Advice for Decision Makers (their guidance to their staff) also confirms that if
      someone moves under managed migration, their work capability assessment decision from ESA
      moves with them (paragraph M6192 for the work-related activity component and paragraph
      M6195-6 for the support component). 
    • Thank you for your comment. Comments are moderated before being published.
      micksville
      micksville · 17 hours ago
      @sam I'm assuming yours was a managed migration? Also, were you in the support group of ESA?I ask this as Benefits and work have advised via the forum that if in SG you should go directly into the UC equivalent of SG and not need a fit note. I did read one B and W member saying the work coach online had demanded a fit note but again the advice given was to contact, via your journal, the case manager instead as they are more conversant with the rules and regs surrounding fit notes 
    • Thank you for your comment. Comments are moderated before being published.
      MJ
      MJ · 17 hours ago
      @MrFibro My usual doctor that I've had for 10 years has retired this year and none of the other doctors I'm fussed on, so trying to get a sick note from them will be a task I don't want at all.
  • Thank you for your comment. Comments are moderated before being published.
    HRH
    HRH · 22 hours ago
    would it be possible to add the area you live in so we can get a sense of the pattern of ESA migrations?
    thank you
  • Thank you for your comment. Comments are moderated before being published.
    Zainab
    Zainab · 23 hours ago
    The application process is pretty straightforward (if you are comfortable doing it online), but I had to wait for more than two weeks to get my first UC payment.
    • Thank you for your comment. Comments are moderated before being published.
      MrFibro
      MrFibro · 21 hours ago
      @Zainab This UC is going to put hundrerds of thousands of people in debt, and worse....in housing arrears.  Some housing associations or private rents, do not like their customers racking up any arrears.

      So much for the DWP's IT people, who cannot construct & implement a SIMPLE system to automatically transit claimants over onto UC.  
    • Thank you for your comment. Comments are moderated before being published.
      Alex
      Alex · 21 hours ago
      @Zainab Did you have to send in a sick note?
  • Thank you for your comment. Comments are moderated before being published.
    CaroA
    CaroA · 23 hours ago
    https://www.disabilitynewsservice.com/labour-silence-over-pms-work-search-comments-as-tory-ex-dwp-minister-says-youd-never-have-heard-that-from-me/
    • Thank you for your comment. Comments are moderated before being published.
      The Dogmother
      The Dogmother · 18 hours ago
      @CaroA No need to apologise, you posted first ,I didn't notice. . No harm done at all. 
    • Thank you for your comment. Comments are moderated before being published.
      The Dogmother
      The Dogmother · 18 hours ago
      @CaroA @CaroA think demented isn't too harsh a word. It's only on my every waking thought, and that's many as I don't sleep. Yeah,I hear that, om only on here every four or five days. Its all consuming. Take care, I mean that. X
    • Thank you for your comment. Comments are moderated before being published.
      CaroA
      CaroA · 20 hours ago
      @The Dogmother Sorry I didn't see that.  I don't know how youre fairing but I have got bad OCD around all of this.  Need to take a break for it all.....
    • Thank you for your comment. Comments are moderated before being published.
      The Dogmother
      The Dogmother · 22 hours ago
      @CaroA @caroA i just noticed you posted this,I had just posted it too.

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