The DWP has suggested replacing PIP with a catalogue or a shop in the Green Paper on personal independence payment (PIP) reform published yesterday. The department also asks people to choose whether it is more important that disabled people have money for food or money for medication. 

Modernising Support for Independent Living: The Health and Disability Green Paper was published yesterday and is accompanied by an online consultation survey which the DWP say they want as many disabled people and other interested parties as possible to complete (see links at the end of this article).

Different type of assessment

In the first section of the consultation, readers are asked for their view on whether some claimants with medical evidence of specific health conditions should get PIP without any assessment at all.

Your opinion is also requested on whether only claimants with “evidence or a formal diagnosis by a medical expert” should be awarded PIP.

You are then asked to explain how to prevent the requirement for a formal diagnosis from a medical expert having an impact on the NHS - because it will undoubtedly mean a great deal more demands on consultants’ time.

Changes to eligibility

In the second section the DWP want to know whether the need for aids and appliances and for prompting should score PIP points.

They also question whether someone who get a lot of low scoring descriptors should be eligible for PIP at all.

And whether any PIP activities should be removed or any new ones added.

Finally, you are asked whether the current three month qualifying period and nine month forward test should be changed.

Meeting extra costs of disability

The consultation explains that PIP contributes towards the extra costs of disability.  It asks people which are the most important needs that should addressed – suggesting that not all of them can be. 

Respondents are asked to rank in importance from 1 to 10, such items as:

  • Medications and medical products
  • Additional food costs
  • Additional energy and utility costs
  • Additional housing costs

So, people really are being asked to decide if it is more important that disabled people get their medication, eat properly or heat their homes.

The same section asks people to list the benefits and disadvantages of moving to a new system for PIP claimants, which could be:

  • A catalogue/shop scheme
  • A voucher scheme
  • A receipt based system
  • One-off grants

The consultation then goes on to ask if there are people who, instead of cash, would benefit more from improved access to support or treatment, for example:

  • respite care,
  • mental health provision
  • physiotherapy

This does raise the question as to whether benefits claimants would get different/better/faster access to things like NHS counselling and physiotherapy?  Or whether they will be pushed onto short courses provided by private sector contractors hired by the DWP?

Passing PIP costs on to the NHS and local authorities

The final section asks some very bizarre questions about NHS and local authority provision, which most people would imagine the government would be better able to answer than the average member of the public.  For example:

“Which of the following do local authorities or the NHS help with?”

  • Equipment and aids
  • Medical products
  • Personal assistance (eg. help with household tasks)
  • Health services
  • Social care

The purpose of the questions, however, is clearly to sound out how much support there would be for pushing much of the cost of PIP onto the already desperately overstretched NHS and local councils.

What this Green Paper is really about

Modernising Support for Independent Living: The Health and Disability Green Paper is supposed to be a Green Paper setting out serious, carefully considered proposals for reform of PIP.

Instead it is a ragbag of random, cruel and foolish ideas thrown together by the DWP to serve the political needs of the Conservative Party, without any likelihood of any of them being acted upon. 

The Green Paper is simply intended to make the current administration look tough on claimants whilst goading the opposition into speaking out against it, thereby supposedly making them look soft on welfare.

The fact that it is causing enormous distress to many disabled claimants and their carers, as is clear from the comments sections on this site and elsewhere, is of no concern to the DWP or the Conservative Party.

At Benefits and Work, we don’t believe that this Green Paper will ever form the basis of new legislation.

However, we do think it is important that readers who feel able to, do take part in the consultation. 

It’s important that whoever forms the next government understands the strength of feeling against dismantling the disability benefits system and instead concentrates on dismantling the department that was cruel enough to publish these proposals.

Take part in the consultation

If you are unsure whether to take part in the consultation, now that an election has been announced, please read PIP changes and UC migration – how will the election affect them?

You can download Modernising Support for Independent Living: The Health and Disability Green Paper

You can take part in the online consultation, which closes on 22 July 2024.  You are not asked to give your name or any other personal details.

Or you can email your response to:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Please post a comment below if you take part in the consultation, to encourage others to do the same.

Blank consultation form for you to fill in

Many people have told us that they have found it difficult or impossible to complete the consultation because you cannot save the form and come back to it later.  So we have published a text version of the form, with spaces for you to type in your answers.  You can take as long as you like to do this and save it as often as you need. 

When you have answered all the questions you can either email the document to the consultation email address or, if you prefer to stay anonymous, copy and paste your answers into the online form instead.

Download blank form

Our submission

A number of people have asked how we are responding to the consultation.  We have published a copy of our answers to the consultation which you can download if you wish.  We wouldn’t advise you to copy them, but they may help you decide how you want to answer. 

We have tried to keep our answers brief as we don’t believe people should feel they have to write hugely detailed responses to what is, in our view a bad faith consultation.

Complaint about Question 18

We are particularly disgusted by Q18 and have sent a formal complaint to the consultation email address.  We would encourage other people to complain if they are unhappy about this question. 

Our complaint is worded as follows: 


 We wish to make a formal complaint about question 18 in the consultation related to “Modernising Support for Independent Living: The Health and Disability Green Paper”

The question asks:

“Which extra costs incurred by disabled people are the most important for a new scheme to address? Please rank the following options in your order of importance:”

Respondents are then required to rank 10 extra costs in order of importance. 

If a respondent doesn’t wish to answer the question, the options will remain in their default order and that will be recorded as the respondent’s choices, even though that is absolutely not the case.

For many people, ourselves included, the entire premise of the question is inappropriate:  asking people to decide whether, for example, medication, a specialised diet or energy to power medical equipment and provide additional warmth is more important.  They are all vital to life and all of equal importance.

Even if people wished to choose, their ranking might vary at different times of the year or different stages in their condition. 

In addition, even if respondents feel able to rank these items for themselves, how can they possibly make that choice on behalf of other disabled people with hugely different needs?  Yet that is what the question requires.

We consider that this question should either be removed from the consultation or, at the very least, that there should be an option to decline to answer or to rank all options equally.

As it stands, this question is clearly rigged and has no place in a genuine consultation.


24.05.24 Please note:  we have now had a response to our complaint as follows:

"We would like to clarify that if a respondent chooses not to answer question 18, no response is recorded for that respondent. The default order of the options will not be counted as a response if the question is left unanswered.

"Furthermore, if respondents wish to provide additional details regarding question 18, including if they feel that all options should be ranked equally, they are encouraged to highlight this in question 19. Question 19 is designed to allow respondents to elaborate on their views directly related to question 18."

We are a little dubious about this response, because if a respondent agreed with the DWP's chosen order and so did nothing, they would apparently be recorded as having not answered the question.  And the DWP's response does not alter the fact that this is an extraordinarily inappropriate question in the first place.

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  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I filled in the consultation form. I agree whole heartedly with all you have said. It is cruel and worrisome. Disabled people are no more to them than disposable cups. Why do we have such people to govern our country? They never represent the populace unless it is in their interest to do so. Your website is so helpful and informative. Thank you
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    A little bit of positivity (especially for Northern Ireland members).  Here's one MP clearly unhappy with the new PIP proposals.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @The dogmother. You're very welcome!  Looking forward to more positive reading after today's announcment lol.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @fibrofred Oh yes, fibrofred, I have been reading them. I try to stay abreast of any "good" "uplifting " comments,speeches, from those who have ,with luck, a bit of "clout".
      As well as the negative side. 
      As we need to know who is for us and who isn't. Thanks, your link will be helpful to many. 
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @The dogmother. It has certainly comforted me to realise, just how many politicians are speaking up for us.  It's even more comforting to find many are from the Labour camp!  If anyone feels disheartened about the shambles that the Tories are making in relation to the disabled and carers they really need to read Baroness Sherlock (massive hands up for her) and Baroness Tyler's brilliant questions below!  Has certainly made me feel a lot better!!
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @fibrofred Any pushback  can only be welcomed. Any voice speaking out is a bonus. It's let's us know there are those who know these proposals are nothing but a cost cutting exercise at the expense of those whose very lives depend on benefits. Well done Mark Durkan,well done!. 👏 
      Thanks fibrofred 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I have a vast array of daily medications to take and all day , and all tell me to either take before or with food and wash down with water.I can't choose between the both of them because I need both to stay alive. The only way around this I can see is to admit myself to hospital and let the NHS take care of my food and medication.
    this is going to put a great strain on the NHS, but I can't see another option. It's hard enough to choose between medication, food and household Bills as it is. 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    How do they asses person who's had heart attack multiple areas of body with arthritis and spinal issues 
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Help You need a good amount of medical evidence and a good welfare officer to help fill in forms 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    my daughter has brain damage due to nhs staving her of oxygen at birth.
    she has indeed seen the questionnaire and her opinion was deep digestion...she,s eaten it
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Lynn good on yer well win !x
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @geoff and dionne just my ex raf attempt to lighten the fear load with a bit of humour. 
      my daughter 
      (i took on the role of her dad coz shes never had one)
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @geoff and dionne Sorry , this made me laugh out loud.  I was just thinking that the questionnaire is just a tick box exercise to cut PIPs as a lot of people who claim the benefit have not got the ability to understand / answer these questions .  Another disregard to those disabled . This government is a disgrace . 
  • Thank you for your comment. Comments are moderated before being published.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @The dogmother. This shocking and goes to show how disabled people are demonised. I’d like to know where to obtain the DWP figures indicating zero fraud. I’ll write to my MP and see what he says. 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    An absolute disgrace.  I have completed the survey and objected to Q18. A complete fishing exercise in how to save money or devolve the responsibility to local councils / nhs. The result of that would be catastrophic. Pip doesn’t cover all the additional costs of chronic illness & pain 
    • Thank you for your comment. Comments are moderated before being published.
      · 4 months ago
      @Louise I am very concerned about this.
      I pulled my small private pension early, and my payments are my lifeline.
      A catalogue will give overpriced items, and vouchers will not be universally accepted, so controlled where to spend money. 
      It helps people live a normal life, perhaps we should go back to the surf or peasant system?
      I am aware of a few people who cheat the system along with others who work full time in well paid jobs who don't need it, and, actually use it for a high lifestyle. 
      But that's a very small minority and will always happen.  Most people are honest decent people who need and are entitled to pip.
      Rather dissatisfied about Labours lack of interest on this, who seem rather quiet.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    A 6-tier PIP?


    As I recall, DLA had two mobility tiers and three daily living tiers.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @MariW PIP has two components, each with two tiers. So there are 8 possible amounts of PIP in the current system.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I found questions too hard to answer 😬😬
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @MariW This is what they are hoping for, making it impossible and as difficult as possible, for the people who need these benefits, to participate & answer, then by default, claiming they’re on the correct course of action.
      As a disabled individual, I haven’t asked to be this way, didn’t get up one morning & think “I think I’ll be disabled from now on “.  
      It's not a lifestyle choice, & resent being demonised in this way, I hate going out anywhere & being judged, but that’s how this government has now changed how the country sees us. 
      Sooner we get them out, the better.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Mise amháin If you find the questions too difficult, read the B & W submission and put it into your own words.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Laylamai Me too 😔
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Laylamai It is a very difficult questionnaire that requires close reading and much thought before you even begin to fill it in. And it has to be completed in one go!  Many claimants, by reason of their disability, are precluded from participation in the consultation process.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    What the DWP want to do is dig disabled people even further into the ground, how demoralising I this day and age. How could we get something from this " catalogue" and have to try and get the money back, I don't think so. 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Hi everyone recently i had my pip review, well actually the review was feb 23 but I have just had my medical which was face to face, I previously had lower on both, I have have fibromyalgia, and I suffer from widespread pain. I have just been awarded higher rate on both, I'm so relieved it's been so stressful. From the medical to the filling out the form. Your website has been so helpful. So thank you for everything.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I have completed the consultation form and emailed my MP. Clearly they hope we won’t bother giving them any feedback but they are wrong.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I think this is happening because of the government dropping the idea of digitalised money, so the benefits system has pulled out this knee jerk reaction. The very idea that they want to know exactly where the money is spent is ridiculous, its none of their business, are they doing it to anyone else like UC claimants or child benefit etc etc No they are not, they don't like people with disabilities of any kind, they have shown this time and time again, the last one was baiting disabled people into work with the promise of being supported financially for a very short time and this is despite a sharp rise in 25 yr olds being unemployed and able to work. I have cyclothymia (because the NHS think labels are bad, they re-named cyclothymia with multiple personality issues with emotional traits, ok so it doesn't sound like a sexually transmitted disease but it does sound much worse), osteoarthritis in my knees, neck and back issues and for the last year and half I've had a trapped ulna nerve in my elbow and its causing all sorts of issues, despite going to physio multiple times. I have issues going to places I don't know and it can take a while for me to get it sorted in my head....
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @andrew You will be surprised to learn that they are doing this on universal credit . Not only do they need to see your bank statements ( fair enough) but when I printed out the balance ,  income and outgoings each month it wasn’t enough.   They need to see every entry on the statement . No privacy whatsoever .   When I protested they said they would close my claim if I didn’t comply. 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Silly me for not thinking of this before now. Vouchers be digital; receipts would be scanned like a modern cheque; the catalogue would be online. This would make life even harder for claimants with various physical or intellectual disabilities. Moreover, it would intrude into all  claimants' privacy.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @MariW They want a voucher system or you claim back money you have spent up front.... Because they want to simply p*ss the disabled off knowing thousands will not bother. Who will buy a wheelchair for a couple of thousand out of their own money then try and claim it back.... God knows how long that would take to get the money back. Many thousands will not bother and many more will take their lives. I need the extra money to help subsidise my wife having to stop working to assist me more. I haven't even seen this as an option anywhere on the govt review.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    An example of lack of awareness of the difference between PIP and out-of-work disability benefits:


  • Thank you for your comment. Comments are moderated before being published.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    If they don’t give money only vouchers then nothing will be going back into the economy. Do they want to make the markets crash? Also vouchers will be cashless society.
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Read the questions properly they are to trick you and give them the answer they want to hear, they are against us disabled people, Please read them clearly and carefully even though it is just for practice, it will give you a better understanding on how the government and the dirty DWP work to trick us / you !
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    I hope this message won’t hurt or offend anybody.
     
    I’d like to urge parents/ guardians of disabled children currently in receipt of DLA to participate in the consultation process regarding the “reform” of PIP for people of working age:

    Having read the Green Paper and the proposals to remove or reduce cash payments in favour of a system based on vouchers, catalogues, and receipts, I fear that disabled children currently eligible for DLA will come to dread the approach of their sixteenth birthday. The removal of cash payments and the choices that money provides could block a school leaver proceeding successfully through college or university or a very seriously disabled young adult being cared for in their family home rather than a residential care home. 
  • Thank you for your comment. Comments are moderated before being published.
    · 6 months ago
    Why would anyone want to help the dwp answer these questions it's there insane ideas not ours. It's like asking a condemned man to help build his own gallows. 
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @MariW Exactly what I said when I responded to the consultation document and don’t forget Autistic people and those with Dementia and brain injuries 
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Kitty Exactly what we’re doing if we don’t respond because it’s giving them carte Blanche to do it anyway if we don’t respond 
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Kitty I fear this consultation is just adding legitimacy to a proposed cruel and unfair discrimination against people with disabilities. 
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Bern400 You are right. However, what if a claimant is blind, unable to use a keyboard, or has learning difficulties? Many disabled people are unable to participate in the consultation. I can scarcely sit in front of a screen now. Writing full and, I hope, intelligent answers was incredibly difficult.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 months ago
      @Kitty If disabled people don't make their voice heard on this matter, the tories will spin the narrative by claiming the consultation shows the need to restrict eligibility and remove cash payments for PIP. 

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