Hi Shirley and welcome to the forum. On the assumption that you are also new to the site this link should help you find your way around the site.
Welcome to Benefits and Work This kind of situation always poses a conundrum. Appeal tribunals in person are always more successful than paper appeals. However, that must be set against the fact that appearing in person can make it difficult to score points on some of the descriptors. In the end, it is a decision that only you can make. If you did not use our guides when making the original application you might find it helpful to have a look at them now and see exactly how/where you think points should have been awarded.
PIP help for claimants If/when you have further questions please reply to this message and we will do our best to help. You will find it easily in future if you bookmark/favourite it on your web browser now, or click on your blue username when signed into the site