Please help = No backpay AND less money

Yes, I was told in writing it was mandatory, but my Seetec advisor makes sure the appts are at an inconvenient time for me. He knows when I volunteer and often gets me to call right before I have to leave (and yes, I have taken this up with them - they don't listen). Despite this I have only missed one appt. Someone at the Jobcentre even said they thought their treatment of me was excessive.

I have phoned the DWP and they say that the sanction is still in place, my advisor still hasn't told them to lift it. Tried phoning my Seetec advisor and manager - one is on holiday, the other just not in the office.

So I have to challenge the decision now? What does that involve? I have had to go through a Mandatory Reconsideration before and I don't wish to repeat the experience.

Thanks for answering my questions

Just received another form through as well. I think I'd rather continue with the sanction than go through another MR. I'm just not well enough right now (the irony). Thanks very much for your replies and help.