I rang the DWP today to find out what is happening with my claim, she said a letter was sent out yesterday but she wouldn't tell me what it says. Is it normal procedure not to tell you or should I be concerned?
If it was a Decision Letter that has been sent out then they should be able to tell you the result over the phone, perhaps the call operator was being overly cautious as they cannot tell the claimant prior to this.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.