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Make a Complaint?
- George222
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4 years 8 months ago #251401 by George222
Make a Complaint? was created by George222
I recieve ESA and made a claim for Housing costs.
I have good reasons to make a complaint; to cut a long story short, I wasn't sent the DWP's letter asking for further information and then they refused to pay the claim. I asked for a mandatory recnsideration and then they moved the goal posts about the information they required. It dragged on for over a year until an appeal was heard. The DWP didn't turn up.
Is it worth making a complaint? Would there a risk of recriminations?
I have good reasons to make a complaint; to cut a long story short, I wasn't sent the DWP's letter asking for further information and then they refused to pay the claim. I asked for a mandatory recnsideration and then they moved the goal posts about the information they required. It dragged on for over a year until an appeal was heard. The DWP didn't turn up.
Is it worth making a complaint? Would there a risk of recriminations?
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- Gordon
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4 years 8 months ago #251410 by Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic Make a Complaint?
George
I'm afraid I can't say whether you should make a complaint or not, if you feel that there was maladministration by the DWP and that you have suffered financially as a result then you should seriously consider doing so.
There will be no recriminations if you do.
Gordon
I'm afraid I can't say whether you should make a complaint or not, if you feel that there was maladministration by the DWP and that you have suffered financially as a result then you should seriously consider doing so.
There will be no recriminations if you do.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- George222
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4 years 8 months ago #251870 by George222
Replied by George222 on topic Make a Complaint?
Thanks for responding, i haven't suffered financially as eventually i won the appeal but it was a long hard unnessary slog.
There was definitely bad faith from the DWP.
Best regards
There was definitely bad faith from the DWP.
Best regards
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