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Been asked to rate pip phone assessment

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4 years 1 month ago #257313 by Alisin
Had phone call FROM DPW regarding my recent phone assessment asking me to rate the experience and the assessor handling. Is this normal or part of my assessment process leading to a claim decision.
Thanks

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4 years 1 month ago #257330 by Gary
Replied by Gary on topic Been asked to rate pip phone assessment
Hi Persevere

Welcome to the forum, you might want to have a look at the following FAQ which explains where everything is.

Welcome to Benefits and Work .

Yes it is normal, we have had a few queries on the forum but I have not seen one for quite a while, it is quite hard to rate an assessor, claimants think that if you give a poor score then it will affect their claim.

Some claimants give a glowing report until they get hold of a copy of their assessors report which contains a lot of errors and false statements.

How long after your assessment did you receive the phone call?

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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4 years 1 month ago #257364 by Alisin
Replied by Alisin on topic Been asked to rate pip phone assessment
Hi thanks for the reply. I got the survey call 5 days after telephone assessment.

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4 years 1 month ago #257375 by Gary
Replied by Gary on topic Been asked to rate pip phone assessment
Hi Persevere

Thank you for replying, we can forward you information on to other forum members who raise a similar query.

Let us know how you get on with the decision, remember to contact DWP and ask for a copy of the assessors report (PA4).

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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