The Leap Review

Hi Denby,
I'm not sure about benefits, but court documents always used to be sent signed for. As you acknowledge this is expensive. So some while ago, all official documents went out simply first or second class. Court rules, and tribunal rules ascwell as individual regulations etc nowadays tend to have a clause that says that letters sent eg first class will be deemed to be delivered the next working day after posting. This is a presumption, backed by the law. However if you can produce cogent evidence to the contrary the presumption will not be met.
Don't worry I am not trying to defend DWP, but they do get through an awful lot of post each day let alone year. If they genuinely had to prove postage AND receipt by claimant of everything, the benefits system would literally grind to a halt, and it would cost millions. So, I agree that the current system is not ideal, but it sort if works.
I have no idea whether LEAP letters are actually sent out. The main problem could be if the computer thinks they have, then it is very hard to prove otherwise. There might even be a huge pile in a nail room somewhere hidden under the volume of paperwork not yet sent. Who knows!!!
LL26

Thanks stevegill5257 for the update.

Did you ask for it to be noted that you did not receive a copy of the LEAP letter which they say was sent in January 2020.

Let us know when or if you receive a copy of the letter, check out our news letter dated 23/06/21 www.benefitsandwork.co.uk/news/4403-23-june-2021-update in regards to LEAP.

Gary