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ESA telephone assessment

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3 years 8 months ago #262628 by Sarahjohn
ESA telephone assessment was created by Sarahjohn
Hello

I got a call telling me I’ve got a telephone assessment next week.
The person also said I need to sit somewhere where no one can hear what I’m saying because they will ask me private questions.
I don’t understand why I can’t have someone with me because my family know about my health problems!
Also it’s a bit strange telling me to sit where no one can hear me!

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3 years 8 months ago #262692 by Gary
Replied by Gary on topic ESA telephone assessment
Hi Sarah

You can have someone sit with you, that is not a problem. The person who spoke to you was being overly cautious due to GDPR.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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