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Esa - i need your advice

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11 months 2 weeks ago #286148 by Charliem
Esa - i need your advice was created by Charliem
In 2022 i had a one off payment from eas (1,899 then a couple of months later i had a letter stating i have to pay the money back because they said i should not of received it in the first place i think this was all to do that i failed questionaire and the assessment,i am at the moment have a direct debit set up to pay £15 per month,anyway since then i done the questionaire may 2023 with help,then november 2023 i had the assessment call and at the end the assesser said i will get a letter with decision,so i was wondering if i am awarded this time do esa take what money is owed to them from dept department before they pay me any money,its been 5 weeks since the assessment dont know how long it takes before i hear from them.thanku all for reading.

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11 months 2 weeks ago #286167 by BIS
Replied by BIS on topic Esa - i need your advice
Hi Goneshopping

The debt department is separate and you have a prior agreement set up. If you are awarded ESA they won't suddenly try and take the remaining amount off you before you start receiving any money.

BIS

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11 months 2 weeks ago #286174 by Charliem
Replied by Charliem on topic Esa - i need your advice
Thanks bis,do you know roughly how long i would get a letter,do you think i should give them a call,if so what number do you ring

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11 months 2 weeks ago #286186 by Gary
Replied by Gary on topic Esa - i need your advice
Hi Goneshopping

We cannot give you a time line as it varies across the regions.

The number to call is ESA enquiry line: 0800 169 0310.

Gary

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