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E>S>A> Video Assessment any help appreciated
- janwithers16
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9 months 4 weeks ago #287158 by janwithers16
E>S>A> Video Assessment any help appreciated was created by janwithers16
Hi
My daughter is soon to have an esa video assessment at home. has anyone had one of these? can anyone give me some pointers as what not to say and what i should be saying. My daughter has life long conditions that will not get better but they still put her through this every 2-3 years but i speak for her as she hates the telephone and has aspergers dont like change etc or talking to strangers. but if she talks to her/him will this be classed as being fit and able. I dont want to slip up saying wrong words.
My daughter is soon to have an esa video assessment at home. has anyone had one of these? can anyone give me some pointers as what not to say and what i should be saying. My daughter has life long conditions that will not get better but they still put her through this every 2-3 years but i speak for her as she hates the telephone and has aspergers dont like change etc or talking to strangers. but if she talks to her/him will this be classed as being fit and able. I dont want to slip up saying wrong words.
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- Gary
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9 months 4 weeks ago #287160 by Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gary on topic E>S>A> Video Assessment any help appreciated
Hi janwithers16
We have had a number of members who have had a video assessment. My brother in law was meant to have one but on the day they were unable to hook up so ended up having a telephone appointment.
Video appointment is no different than a telephone appointment:
If you have a look at our WCA guide at the link below you will see that there are a number of pages which include advice on telephone assessments. Yes, a lot of the questions are those that would have been asked if you had a face to face assessment.
help-for-claimants/esa1
- Write yourself a bullet point list of any particular points you want to get over, so you have it by you during the assessment, tick them as you cover them during the assessment.
- have paper and pens to hand to make any notes such as the assessors name, date, time
- Record the assessment surreptitiously. (Never trust that there won't be a problem with their equipment!)
- make sure you are seated in a comfortable chair, you are going to be there a while and at table to make notes
- if you can't hear or understand what is being asked then ask them to repeat the question
- don’t let the assessor rush you and get you flustered.
- don't forget to have a glass of water if needed so you don't get a dry throat and lose your voice!
Don’t forget to contact DWP once you receive your decision letter and ask for a copy of the assessors report called a UC85.
Gary
We have had a number of members who have had a video assessment. My brother in law was meant to have one but on the day they were unable to hook up so ended up having a telephone appointment.
Video appointment is no different than a telephone appointment:
If you have a look at our WCA guide at the link below you will see that there are a number of pages which include advice on telephone assessments. Yes, a lot of the questions are those that would have been asked if you had a face to face assessment.
help-for-claimants/esa1
- Write yourself a bullet point list of any particular points you want to get over, so you have it by you during the assessment, tick them as you cover them during the assessment.
- have paper and pens to hand to make any notes such as the assessors name, date, time
- Record the assessment surreptitiously. (Never trust that there won't be a problem with their equipment!)
- make sure you are seated in a comfortable chair, you are going to be there a while and at table to make notes
- if you can't hear or understand what is being asked then ask them to repeat the question
- don’t let the assessor rush you and get you flustered.
- don't forget to have a glass of water if needed so you don't get a dry throat and lose your voice!
Don’t forget to contact DWP once you receive your decision letter and ask for a copy of the assessors report called a UC85.
Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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