Record calls

Hi S123

You can contact the assessment centre before your assessment and ask them to record the meeting. One of the issues you have which we have heard from members that the assessors recording instrument does not work on the day of the assessment, the pressure is put on you whether to carry on or wait for another appointment.

Updated DWP guidance advises that any requests for recording must be made in advance: PIP assessment guide part 1: the assessment process; www.gov.uk/government/publications/perso...e-assessment-process

see Audio recording of PIP consultations from gov.uk; www.gov.uk/government/publications/perso...of-pip-consultations

You can legally record a telephone call without informing the other party providing the recording is being made for your personal use. In fact, do not tell the assessor that they are being recorded surreptitiously as they will likely terminate the assessment (Never trust that there won't be a problem with their equipment!).

Gary