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Hi can anyone help please I can’t get into guides

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4 months 3 weeks ago #292940 by Tootired
Hi can anyone help please I can’t get into guides was created by Tootired
Even though I’m signed in, it asks me to sign in again on a new window which doesn’t recognise my email/password

As if I am not stressed enough…

Sorry if answer is obvious and thank you so much for explaining x

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4 months 3 weeks ago #292949 by Gary
Replied by Gary on topic Hi can anyone help please I can’t get into guides
Hi Tootired

Welcome to the forum.

You might want to have a look at the following FAQ which explains where everything is; www.benefitsandwork.co.uk/guides-for-claimants/faq/forum.

The guides are working as I have just checked them, if you are still having problems, log out, clear your history and re-bot your system. I had to do the same with my lap top earlier as my emoji's were not working. 🤞

Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: KimABT

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  7. Hi can anyone help please I can’t get into guides