ATOS ringing to arrange ESA assessment

asdman wrote:

I was asking because my dad needs to take me to the assessment and he's quite elderly and needs to take things slow in the morning. So we wouldn't want an appt before 10am. I was just wondering whether they would insist on an earlier appt than this?

You should make any Reasonable Requests, as to your Dad's limitations, giving reasons, at the earliest opportunity to ATOS.

The more warning you give the better, not saying that they will comply with your request though.

Put it in writing, keep copy.

cheers

bro58

bro58 wrote:

Found it,

Atos Healthcare 8AM to 8PM Mon to Fri

9PM to 5PM Sat.

Thanks bro58, that's very helpful

Where did you find it, btw?

asdman wrote:

bro58 wrote:

Found it,

Atos Healthcare 8AM to 8PM Mon to Fri

9PM to 5PM Sat.

Thanks bro58, that's very helpful

Where did you find it, btw?

It was on the ATOS site from the link I provide, just had to root round a bit.

cheers

bro58

bro58 wrote:

bro58 wrote:

bro58 wrote:

asdman wrote:

Just a couple of quick questions

What times of day might they ring. Is it 9-5 or can they ring in the evening?

Do you get any choice about the time of your assessment?

Is this of any help?. :


www.atoshealthcare.com/index.php?option=...ion&id=14&Itemid=288


bro58

ATOS , have been known to ring people at night, and I,m sure they work at least some of the weekend, but don't hold me to that.

Remember they should give you 7 days notice, unless you have agreed to take a cancellation, at short notice.

bro58

Found it,

Atos Healthcare 8AM to 8PM Mon to Fri

9PM to 5PM Sat.

Correction, of course, it's times like this that I wish I'd used my alterego NONMOD, never mind, I think the above was on a 37 hour clock ??. LOL !!!

Should read,

9AM to 5PM Sat

bro58

I can't remember where I read it (probably on this forum) but I think EMPs that carry out home medicals are left to arrange the medical and therefore could phone from home, outside office hours.

I've heard of medicals being arranged for Sunday afternoons and even Christmas Eve!

As Bro58 says they have to give at least 7 days notice and you can always tell them if the appointment is not convenient.

Derek4 wrote:

I can't remember where I read it (probably on this forum) but I think EMPs that carry out home medicals are left to arrange the medical and therefore could phone from home, outside office hours.

I've heard of medicals being arranged for Sunday afternoons and even Christmas Eve!

As Bro58 says they have to give at least 7 days notice and you can always tell them if the appointment is not convenient.

Derek, if that's the case, one could always ask the EMP to stay over for XMAS dinner,only stipulation being, that they bring a bottle, and do the cooking!!!. LOL

bro58