Human Error?

I received a letter to tell me that I'd been removed from the support group and placed in WRAG after my medical, which I was made to wait more 90 minutes for.
I rang to ask for an appeal form and copy of medical papers and decision. I said that I was confused given that my health is worse now than a year ago when I was transferred straight into support group without a medical.
After a few hours, I received a phone call to say, they'd made a mistake, it was human error and I should not have been moved....I was angry and relieved. This is not what people need when they're genuinely ill.
So I have to say thank you for the advice on this site, as it really helps when the going gets tougher.
THANK YOU benefits and work.

Ms.Basset wrote:

I received a letter to tell me that I'd been removed from the support group and placed in WRAG after my medical, which I was made to wait more 90 minutes for.
I rang to ask for an appeal form and copy of medical papers and decision. I said that I was confused given that my health is worse now than a year ago when I was transferred straight into support group without a medical.
After a few hours, I received a phone call to say, they'd made a mistake, it was human error and I should not have been moved....I was angry and relieved. This is not what people need when they're genuinely ill.
So I have to say thank you for the advice on this site, as it really helps when the going gets tougher.
THANK YOU benefits and work.

Well done on challenging the errant re-assessment decision.

It seems that they reviewed and changed this very quickly.

Thanks for your positive comments about B&W.

bro58

It was very quickly rectified indeed? I'm confused as to how quickly considering I expected to go through appeals process, many ( and and )emotions in one day.
Thankfully B&W is here and I'm so glad I'm a member and had the use of the advice.
It's priceless at these testing times.

No doubt there will be, though it's a shame after the experience of a medical, then the wait. I'm relieved now, however until the new letter lands I won't relax.