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SDA-ESA: My journey has begun

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10 years 9 months ago #123324 by Gordon
Replied by Gordon on topic SDA-ESA: My journey has begun

winterchild wrote: Well, thank you for that Gordon.

I DID have some extra pages but they were stapled to the back of the PDF ESA50 printout, itself stapled together, and it all got to ATOS with days to spare - I have an online receipt signature to prove it!

Any idea of the current lag time these days before something happens?
cheers, wc.


We are still seeing claimants waiting 12 months between submitting an ESA50 and ATOS deciding whether an assessment is required, the waiting time is supposed to be coming down and there are clearly quite marked variations across the country.

The only thing you can do is to phone ATOS for an update of waiting times in your area.

Gordon

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10 years 9 months ago #123497 by MariW
Replied by MariW on topic SDA-ESA: My journey has begun
The next stage on my SDA-ESA journey began this morning when my carer helped me to the Post Office with my ESA 50 plus attachments for ATOS and a duplicate of the lot for the DM. Without my carer the migration process could not have reached this point. My body would simply not permit it. I wonder how many people cannot pursue a claim for a disability benefit because of their disability!

At the PO counter, the cost of guaranteed delivery by 1 pm tomorrow was slightly less than the kitchen scales suggested but still eye-watering. I was very much aware that there are many claimants who could not meet the cost. When I secured the original envelope to the bigger one it seemed so very small, causing me to glance again at the paper form. Its size and the flimsiness of the paper are surely inadequate for the majority of claimants. I guess most of us who can are paying extra for delivery.

Anyway, that’s another piece of track along the route that I hope will lead to the right ESA group. I don’t quite know how I feel right now. I’d like to think I’ll get a swift reply like Suzanne but there is so much variation. I’ll post any news. Meanwhile, all the best to my fellow travellers, Wildchild and her sister.

Mari W
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10 years 9 months ago #123542 by MariW
Replied by MariW on topic SDA-ESA: My journey has begun
As stated above, I sent my ESA 50 to ATOS yesterday, dispatching a duplicate to the DWP Decision Maker. Both sets of documents were sent Royal Mail next-day delivery. I’ve just checked on my RM website. My data has been delivered. Both envelopes landed in Wolverhampton and were signed for within a minute by the same person! I didn’t realise ATOS hung out in Wolverhampton. Stupidly, I forgot to scan the supplied envelope for my records but I’m sure it said Bootle as did the covering letter. Has anybody else had this experience?

Mari W

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10 years 9 months ago #123544 by Gordon
Replied by Gordon on topic SDA-ESA: My journey has begun

MariW wrote: As stated above, I sent my ESA 50 to ATOS yesterday, dispatching a duplicate to the DWP Decision Maker. Both sets of documents were sent Royal Mail next-day delivery. I’ve just checked on my RM website. My data has been delivered. Both envelopes landed in Wolverhampton and were signed for within a minute by the same person! I didn’t realise ATOS hung out in Wolverhampton. Stupidly, I forgot to scan the supplied envelope for my records but I’m sure it said Bootle as did the covering letter. Has anybody else had this experience?

Mari W


All I can suggest that you contact ATOS to confirm the address your ESA50 should be returned to.

Contact ATOS

Phone: 0800 2888 777 or 0113 230 9175

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Gordon

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  • bro58
10 years 9 months ago - 10 years 9 months ago #123548 by bro58
Replied by bro58 on topic SDA-ESA: My journey has begun
Hi MW,

Paying heed to Gordon's advice, as I have previously advised Wolverhampton is used to redistribute mail nationally.

ATOS, Bootle is a regional office :

Atos Origin Healthcare Bootle MSC.

St Martins House
Stanley Precinct
Bootle
Merseyside
L69 8BN
0151 934 6070

So it will be redirected to the above.

It used to be ATOS, Bootle, via Jupiter Drive, Chester.

You have now fulfilled your obligation in ensuring that the ESA50 has been returned to the address provided within the deadline.

You can of course contact ATOS, as suggested by Gordon, for further peace of mind.

bro58
Last edit: 10 years 9 months ago by bro58.

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10 years 9 months ago #123550 by Gordon
Replied by Gordon on topic SDA-ESA: My journey has begun
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