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PIP telephoning me. Please help

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3 years 8 months ago #262804 by Pauline
Replied by Pauline on topic PIP telephoning me. Please help
Hello again
Capita sent me a text about the call first, two days after the text I received the letter from Capita. On the part about the audio recording telling me I can have our consultation recorded. It says, " After your appointment you will receive a link to your recording. If you would rather have a CD copy of your recording, then this can be requested by calling the department of communities"
I am not used to Northern Ireland to be honest as I only moved here from Birmingham in 2014.
I am surprised things seem different to other parts of the uk

I almost copied and pasted this letter about the audio recording. But I am not sure if I am allowed too.
Let me know if I am allowed to do this. It may be helpful

Thanks
Pauline

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3 years 8 months ago #262816 by Gary
Replied by Gary on topic PIP telephoning me. Please help
Hi Pauline

Benefit rules in Northern Ireland and Scotland are different that England and Wales as Denby pointed out in an earlier post, it is to do with Devolved Parliments/Assemblies.

I have never seen any documents attached to this forum, even before I became a mod, if there were any they would be redacted as we do not allow any personal sensitive information such as names, addresses and NI numbers.

Gary

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3 years 8 months ago #262828 by Pauline
Replied by Pauline on topic PIP telephoning me. Please help
Hello and thank you for letting me know.
I do not know anything about benefit rules. This is my first time claiming.
This is a great place for help and explanations on this kind of thing.

Thanks again
Pauline

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3 years 8 months ago #262843 by Gary
Replied by Gary on topic PIP telephoning me. Please help
Hi Pauline

You are welcome, if you have any queries then please ask on the forum, don't forget to check out our members guides in the left hand column for information.

You can sign up if you have not already done so to our free newsletter which comes out once a fortnight, this will keep you up to date with what is going on in the benefit world.

Gary

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3 years 8 months ago #262880 by Pauline
Replied by Pauline on topic PIP telephoning me. Please help
Thank you Gary,
I do get the news letter and find it helpful.
I was supposed to get my PIP call this morning, they rang me Friday and cancelled it.
They have rearranged the appointment for next Tuesday.
I have no idea why they cancelled, but in a way I am happy because the new appointment is later in the morning.

Thanks again

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3 years 8 months ago #262884 by Catherine
Replied by Catherine on topic PIP telephoning me. Please help
Hello Pauline,

They cancel assessment appointments for all sorts of reasons, so please don't try to read anything into that. I hope it goes well for you on Tuesday.

Catherine

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