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Unable to request PIP Review Form

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2 years 11 months ago #270806 by freddey
Replied by freddey on topic Unable to request PIP Review Form
hi my wife`s pip award was due to end in july 2017, just before xmas 2016 she received a letter to say her award was now ongoing, no review form was sent, she was 56. hope that helps
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2 years 11 months ago #270811 by ANGELA
Replied by ANGELA on topic Unable to request PIP Review Form
Hi Kieran, When I phoned up for a ‘review form’ in 2021 [like you mine was a Tribunal win, so it would have actually been a ‘new’ claim], I was told my PIP was with the ‘review team’. I went into panic, and said “how can they possibly review when I haven’t even sent them any information?!” Anyway. I WAS sent the forms, and duly applied. I received an Award letter in about 3 weeks from them receiving it. It was for 6 years. It was obviously done by the DM.

I got Mental Health points this time [have never got them previously, and was already on enhanced both]. I can only assume a similar thing has happened to you. I appreciate how stressed you are. I would phone up and say you need a copy of your NEW Award letter, as you have not received anything. Take it from there. You need it incase you want to ask for a higher award. The start date ‘should’ be the day after your current ‘end date’.
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2 years 11 months ago #270965 by Kieran
Replied by Kieran on topic Unable to request PIP Review Form
Spoke to another agent and now I’m getting forms and apparently have 56 days to return. I wasn’t told what would happen if they weren’t processed by October 3 when the claim ends though.

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2 years 11 months ago #270968 by BIS
Replied by BIS on topic Unable to request PIP Review Form
Hi Kieran

If it was me I would be tempted to put in a request subject access request for the last three years including the letter that says you have an ongoing award. It sounds like they are now backtracking - most strange. However, if you're just happy to complete the form - do that, but I wouldn't leave it to the last minute to get it back to them.

BIS

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2 years 11 months ago #270969 by Kieran
Replied by Kieran on topic Unable to request PIP Review Form
I have filled in the online form for SAR with details as follows:

“ Record of all award letters and notes regarding Personal Independence Payment Claim from 2017-Present.

Reason: I have been provided different information by different service center agents and I want to check what information is actually on file regarding the current claim.”

Does this seem fine? Also in response to ‘ However, if you're just happy to complete the form - do that’ - I’d rather avoid the form if I can as it will almost certainly mean another assessment as I don’t have much up to date medical evidence other than from a support charity.

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2 years 11 months ago #270972 by BIS
Replied by BIS on topic Unable to request PIP Review Form
Hi Kieran

What you have said for the SAR sounds just fine. I can understand your reluctance to fill in a form if you don't have to. If you get confirmation that there is a letter that says you have an ongoing award, you will want to ring them and ask to speak to a case manager. Usually, they have to phone you back. You can then argue that you don't need to fill out another form. Hopefully, this information will be sent out to you in a timely fashion (but you may have to keep chasing).

BIS

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