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Request backdated UC/ LWCA payments

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2 weeks 4 days ago #300817 by Sum
Replied by Sum on topic Request backdated UC/ LWCA payments
Hi David

I believe Redbridge falls into East London and Essex.

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2 weeks 3 days ago #300820 by David
Replied by David on topic Request backdated UC/ LWCA payments
Hi Sum

You will fall in the East London district and the manager is Rizwan Ahmad and the email for your complaint is This email address is being protected from spambots. You need JavaScript enabled to view it.

Let me know how you get on.
David

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2 weeks 2 days ago #300903 by Sum
Replied by Sum on topic Request backdated UC/ LWCA payments
Hi David et al

i have sent off a complaint email today .....watch this space 🤞🏼
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2 weeks 14 hours ago #301078 by Sum
Replied by Sum on topic Request backdated UC/ LWCA payments
Hi All,

An update for you.

A response was given via UC portal today. I am satisfied with the explanation and have a clearer understanding of the calc and payments under LCWRA.

DWP will send a copy of the WCA as I requested.

No apology though for the lack of response in the first instance . A telling sign of the nature of DWP.

Anyhow I feel assured all UC payments are in order. The issue is finally closed.

Thanks for your help @David

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2 weeks 12 hours ago #301095 by David
Replied by David on topic Request backdated UC/ LWCA payments
Hi Sum

Thanks for your update and hopefully it was the complaint to the Redbridge Area manager that made the difference.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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1 week 2 days ago #301618 by Sum
Replied by Sum on topic Request backdated UC/ LWCA payments
Hi David ,

to update we got the WCA report in post today and a email response from the Business support officer from the complaints mgr admin team, to confirm the complaint has been resolved.

so i believe the response was a direct result of the email to Redbridge Area mgr.

hope that helps others
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