× Members

royal mail

More
11 years 6 months ago - 11 years 6 months ago #112101 by robm
royal mail was created by robm
what to do sent of on monday recorded first class delivery eas form have in touch with them at royal mail they said they have no such ref no well not true l have the ref no please can you tell me what do next thinking of getting in touch with atos to see if they have maybe even got the form so please could you provide me with atos phone no thanks
Last edit: 11 years 6 months ago by . Reason: Tick.

Please Log in or Create an account to join the conversation.

More
11 years 6 months ago #112102 by Gordon
Replied by Gordon on topic royal mail

robm wrote: what to do sent of on monday recorded first class delivery eas form have in touch with them at royal mail they said they have no such ref no well not true l have the ref no please can you tell me what do next thinking of getting in touch with atos to see if they have maybe even got the form so please could you provide me with atos phone no thanks


You should be able to track the envelope with the reference number on the Royal Mail web site

www.royalmail.com/track-trace

You contact ATOS on the following

Contact ATOS

Phone: 0800 2888 777 or 0113 230 9175

Email: customer-relations @ atoshealthcare.com (remove the space around the @)

The important thing to remember is that you have proof of posting, this should be sufficient to deal with any problems if your ESA50 is delayed.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

More
11 years 6 months ago #112104 by robm
Replied by robm on topic royal mail
well thats what l thought refnum have emailed royal mail and there are saying that no such ref exists

Please Log in or Create an account to join the conversation.

More
11 years 6 months ago #112105 by robm
Replied by robm on topic royal mail
hi there again just phoned atos and they said that it came in today bloody royal mail well was a waste of 1.70p not even second class but 3rd thanks for the atos phone number

Please Log in or Create an account to join the conversation.

More
11 years 6 months ago #112106 by Gordon
Replied by Gordon on topic royal mail
Glad it is sorted.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

  • Jim Allison BSc, Inst LE, MBIM; MA (Consumer Protection & Social Welfare Law)
  • Offline
More
11 years 6 months ago #112121 by Jim Allison BSc, Inst LE, MBIM; MA (Consumer Protection & Social Welfare Law)
Replied by Jim Allison BSc, Inst LE, MBIM; MA (Consumer Protection & Social Welfare Law) on topic royal mail

hi there again just phoned atos and they said that it came in today bloody royal mail well was a waste of 1.70p not even second class but 3rd thanks for the atos phone number


From personal experience, and clients I've represented, I'd advise members to use Royal Mail's guaranteed next day delivery service which guarantees delivery before 1.00 pm and the signature can be tracked and traced.

It may be more expensive, but bearing in mind what's at stake I believe it's worth the extra cost.

PLEASE READ THE SPOTLIGHTS AREA OF THE FORUM REGULARLY, OTHERWISE YOU MAY MISS OUT ON IMPORTANT INFORMATION. Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

Moderators: GordonGaryBISCatherineWendyKellygreekqueenpeterKatherineSuper UserChrisDavid