News

My past experience with Atos then IEL is that they are driven by DWP directives to disqualify or reduce a proportion of candidate claimants at the medical assessment by a subcontracted medical professional review and final P.I.P. assessment mobility and care level for enhanced or standard validation. Where the objective is to dissuade applicants from making an appeal at a DWP court of appeal panel assessment which is open to every applicant if they consider they have been negatively prejudiced or adversely biased and disqualified or had their mobility and care P.I.P. descriptor statements reduced to a lower level descriptor statement that directly affects their P.I.P. financial award to zero or a lower level of entitlement. My advice to any claimant placed in this category of P.I.P. assessment is to always take your appeal to a DWP court of appeal, take all of the correct wording advice that carries the greatest weight of appeal for the correct mobility and care P.I.P. descriptor statement using a local government or independent Welfare Rights And Money Advice Service organization to script the health assessment review form and keep on hitting the DWP court of appeal clerical office with email copies of every piece of relevant medical written evidence possible. Because eventually they will get fed up with the mounting quantity and quality of written medical evidence in support of the relevantly scripted P.I.P. medical review form that contradicts the Atos or IEL medical assessment review and award the claimant a standard or enhanced mobility and care P.I.P. award based purely on the written evidence provided without the applicant having to appear in person at the DWP court of appeal in front of a DWP, medical and judicial panel of representatives. I am convinced this might be the only way to convince the DWP that you as a applicant are making a serious claim for P.I.P. benefit and you are sincere and truthful about how your medical condition affects your everyday realities of mobility and caring for yourself that able bodied and fit citizens are not negatively affected by. Serco`s treatment of applicants making a claim for P.I.P. benefit will be no different to the treatment of applicants meted out by Atos and then IEL who used T.U.P.E.D. transferred over medical, administrative and management personnel from the former, independent management or new medical personnel who are not necessarily specialist in the complex medical condition affecting the claimants everyday right to mobility and care in the community.    

The medical director of Serco is the previous medical director of Atos so nothing will change and people will get cut off their benefits 

I telephoned re a PIP review telephone assessment and asked if I could have the assessment recorded as their letter states. The lady says no it can't be done on that assessment and it will have to be rearranged and I would get another appointment. I am confused, why do they offer it in their letter and then when you request it say it can't be done and will have to be rearranged. I rand up as soon as recieving their letter re Tel assessment which is 2 weeks away. I am now very worried? Anyone had same ? 

Hello there and wonder if anyone is as befuddled as I am regarding moving from DLA to PIP.

When will the transfer of DLA to PIP be completed on edge every day waiting for a letter to drop through the door

It was Atos that gave me a medical I had rheumatoid arthritis for over 20years and had enhanced rate for both fields for 20 years there nurse seen me for 35 mins said everything should be ok received my letter and cut two points off my motobility lost my car lost my car tax and I my arthritis had been getting worse these people supposed to be in nursing is a joke but I could not do anything mr peter duff

I had to return a ESA renewal form by July 16th which I did have still not heard anything about medical assessment. Waiting is awful. Does anyone have any idea how long its going to be? 

Same policies. Different corporate branding.

I just had a surprise assessment call from Capita. They gave me no warning I was unprepared so no recording etc and it only lasted five minutes now I am worried.

As long as the systems rely on profits before people, it doesn't matter who does what. It costs them a lot more money to oppress us, but their funders etc get richer.

My last assessment was to request the enhanced PIP as i'm on the lower level PIP. It was over the phone. It was the worst one I had had. The accessor spoke with a strong Scottish accent which resulted in my asking her to repeat a lot of her questions. Needless to say I didn't get the enhanced mobility

maximus was atos staff who were tupe'd over ( i was one of them i hesitate to say ) so for the north of england (my area) this means no change 

I live in SW England and my recent wca was with IAS not Serco

Serco has its finger in every part of daily life,with contracts previously with the DWP for pensions.

Watch this space, they still treat us as lying, lazy, discriminatted against people. Im 71 and after an extention to 2026 of my PIP review, i dread still having to go through a review!

My experience with Atos and the DWP has been dire. How and why are the staff at the DWP even employed? I found them o be idle , incompetent  and rude with no understanding o a stroke or the protocol. Chris Bryant MP is trying  to improve this.The DWP need to be held to account for its failings and in many cases sacked

Isn't Maximus the American company sued in the USA for fraud? And as for Serco, well they are a bunch of bullies.

Much as we might applaud the removal of ATOS, sadly it's same sh*t, different smell with these other companies

I had a reassessment in February it was sent back recorded delivery March 31st, on August 31st I called pip, only to be told, they didn't have my papers. I had to get this citizean advice to resend my forms, it took 5wks f

Will wait to see if Ingeus (London & SE) - an Australian company, apparently  - turn out to be any better/more empathetic than ATOS next time around, but won't hold my breath!

I was assessed for PIP back in 2015, I appealed the decision and was upgraded to enhanced both on mobility and daily living. The review in 2017 gave me an ongoing award earliest review in 2027! I was one of the last to be assessed by a doctor at the Department of Social Security for Incapacity benefit for a different condition. This automatically migrated to ESA where I'm in the Support Group, and following my Stroke and PIP, I also receive a severe disability payment in my ESA. What will change for me? I've been terrified about the migration to UC as I hear I'll lose the severe disability element.