Benefits and Work is receiving numerous emails and comments from claimants whose PIP payment has failed to go into their bank account today. 

“I woke this morning my money did go in my bank 1st time ever since 2016 , I am trying to call them since 9 am machine comes on as I think I will go through to someone it just cuts off ridiculous.”

 “Trying to call due to missing a payment and I get through to the options, once selected I get cut off or a dial tone. I've attempted about 8 times currently.”

 “My payment never went into my bank. Tried a number of times without success. After several attempts a auto message stated that "some claimants (which probably means thousands)have not received their payments today and they are investigating". Hope they sort it out soon.”

It appears that there has been some sort of software issue and it is unlikely at this stage that phoning the PIP enquiry line is going to make any difference. 

We’ll post updates on this page when we hear anything more and, if anyone whose payment didn’t go in as expected does subsequently receive it, please post a comment below.

UPDATE TUESDAY 6 DECEMBER
Still no official announcement from the DWP about what has gone wrong and whether the problem has now been fixed.  But we are hearing from people whose payments have now been made, so it's probably worth phoning the PIP enquiry line if yours hasn't - assuming you can ever get through.

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  • Thank you for your comment. Comments are moderated before being published.
    Rodney · 5 days ago
    Same happened to me today, 17/May/2024. should have got paid on the 10/May. Will call them tomorrow 
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    Fraser · 21 days ago
    I didn’t paid today either what’s going on?!
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    Hayley · 21 days ago
    I was meant to get my pip today but hasn’t gone in and can’t ring as there having service difficulties 
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      Rebecca · 15 days ago
      @Hayley Hayley have u been paid yet my sons still hasn’t gone in 
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      Debbie · 21 days ago
      @Hayley Hi did you get it sorted,mine never went in today either keep getting cut off when i called
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    Molly · 27 days ago
    Was supposed to of had pip last night go into my bank and nothing  what us actually going on    the government want thousands if people to quit their  jobs to go on benefits   with the systems  as they are omg no  this us getting out of hand now  

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    Andy · 27 days ago
    Mine was meant to go in today its not gone in now all my dire t de it's etc all gonna go to pot ..well looks like I'm not the only 1
    • Thank you for your comment. Comments are moderated before being published.
      Bechan · 25 days ago
      @Andy Did you get yours sorted out? I only found out today that my PIP wasn't paid on Wednesday when I checked my bank statement to do my budget for the next couple of weeks
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    Lily · 1 months ago
    Missing pip . Payment was ment to go in Tuesday I called them Tuesday and they said there was a issue and my renewal form wasn’t logged on the system but was received. They advised they would reinstate the payment and would be with me by Friday today . Still nothing . Anyone else having this issue ?
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    Christine · 1 months ago
    My PIP was supposed to be  paid into my bank on the 9 April and I haven't received it. Been  trying to speak to someone, but only get as far as my date of birth and telephone number then phone goes dead. Tell me my next payment is 7th of May , I still want April payment 
    • Thank you for your comment. Comments are moderated before being published.
      Andy · 27 days ago
      @Lily Mine was meant to go in today and its not in first time that's happened  to me
    • Thank you for your comment. Comments are moderated before being published.
      Lily · 1 months ago
      @Christine My payment was ment to go in Tuesday was told of a issue and they advised it would be in bank Friday . Just checked the bank still not there . 
      Did you get your payment sorted ?
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    Beth · 1 months ago
    I checked my account and my last payment was on 9 Jan, phoned and could speak to a person but automated questions were asked and there mo change to my circumstances it told me I'd get my next payment 4th April but there's no payment made for me and march
  • Thank you for your comment. Comments are moderated before being published.
    Carlos · 1 months ago
    Is this a problem happening to many people?
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    Sharon · 1 months ago
    My pip is due today 27th march but hasn't gone in ? I have never had this problem before and been on pip 7 years ? 
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    Clive marshall · 1 months ago
    My pip always goes in 27th every month unless it's a bank holiday  it's not in today i need that money desperately 😩 
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    Bobby · 1 months ago
    Has anyone eles pip not gone in mine was due today 27th march and it’s not been paid into my bank ? What should I do ? 
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    Roxanne · 2 months ago
    I was ament to get mine on the 14 th and it hasn’t gone in
  • Thank you for your comment. Comments are moderated before being published.
    Christopher · 2 months ago
    Hi has anyone got less money from pip today 

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    Jahad · 2 months ago
    Hi i havent received my pip im expecting it 28th 

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    Joyce · 3 months ago
    Pip was ment to be paid today not on bank anyone else manage to find out what’s going on ? 
    • Thank you for your comment. Comments are moderated before being published.
      Bex · 3 months ago
      @Joyce Hi did you get paid In the end and dis you find out the problem. Thank you
    • Thank you for your comment. Comments are moderated before being published.
      Gemma Hart · 3 months ago
      @Joyce Hi is there a problem with pip ? As mine hasn’t gone in today 
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    Johnathan Philip Martin · 3 months ago
    Pip was due to be paid today Thursday 8th February 2024 and has not been paid yet 
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    SR · 3 months ago
    I haven’t received my pip payment today. What’s going on. 
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    SK · 3 months ago
    I haven’t received my pip today. What’s going on? 
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    Frank · 3 months ago
    Same I got paid on the 4th but no payment today as I should of done 
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