Update: missing second 2023 £300 Cost of Living Payment

The second 2023 £300 Cost of Living Payment should have been paid between 31 October and 19 November 2023.  The DWP claim that 99% had been paid by 7 November and that all the rest would be paid by 19 November.  But, at the deadline, we are still hearing from people who have not had theirs.

Details of who is eligible are available here.

If you still haven't received your payment, you can use this online form from 20 November 2023 to report it.

Previous cost of living payments

The DWP have published an online form to report missing Cost of Living payments from earlier this year.

The form covers:

 The £150 Disability Cost of Living Payment paid between 20 June 2023 and 4 July 2023 for most eligible claimants.

The  £301 paid between 25 April 2023 and 17 May 2023 for most eligible claimants.

You can use the form to report either of these payments as missing, although if you want to report both as missing you will have to complete the form twice.

You will need your national insurance number in order to complete the form.

£150 Disability Cost of Living Payment

To be entitled to a payment, you need to have been eligible for one of the following benefits on 1 April 2023:

  • Disability Living Allowance
  • Personal Independence Payment
  • Attendance Allowance
  • Scottish Disability Benefits (Adult Disability Payment and Child Disability Payment)
  • Armed Forces Independence Payment
  • Constant Attendance Allowance
  • War Pension Mobility Supplement

There’s more details here.

£301 Cost of Living Payment

To be eligible for the £301 payment you will need to have been in receipt of one of the following benefits during the qualifying period:

  • Universal Credit
  • Income-based Jobseekers Allowance
  • Income-related Employment and Support Allowance
  • Income Support
  • Working Tax Credit
  • Child Tax Credit
  • Pension Credit

There’s more details here.

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  • Thank you for your comment. Comments are moderated before being published.
    Nicole miller · 1 months ago
    I haven't been paid my living payment
  • Thank you for your comment. Comments are moderated before being published.
    Christopher pay · 1 months ago
    I have a missing payment for 2024 I was wondering why
  • Thank you for your comment. Comments are moderated before being published.
    Unknown · 1 months ago
    Costingliving 2024 guys 
  • Thank you for your comment. Comments are moderated before being published.
    Gilouna · 1 months ago
    I have a missing payment for October/November 2023. Despite multiple reports made to Universal Credit, no action has been taken to resolve this matter.
    I am seeking guidance on what steps to take nex
  • Thank you for your comment. Comments are moderated before being published.
    Oluyinka Akinola · 2 months ago
    I have not been paid too who can help
  • Thank you for your comment. Comments are moderated before being published.
    Nicky · 2 months ago
    Hi I’m missing a payment of cost of living allowance I don’t known what should I do now 
  • Thank you for your comment. Comments are moderated before being published.
    Peter · 2 months ago
    Has anyone heard back, re cost of living payment after filling in online form
    • Thank you for your comment. Comments are moderated before being published.
      Melissa Ward · 22 days ago
      @Peter i have had two missing payments in total 601 and reported it two months ago and still nothing back! i even submitted bank statements and everything, they aren’t interested. 
  • Thank you for your comment. Comments are moderated before being published.
    Jade laws · 2 months ago
    I had the first 2 payments but jot the last one is there anyone that can help me with this 
  • Thank you for your comment. Comments are moderated before being published.
    Phil · 2 months ago
    I’ve never had the cost off living payment 
  • Thank you for your comment. Comments are moderated before being published.
    Josh · 2 months ago
    I haven't received any in February filled the form still no reply 
  • Thank you for your comment. Comments are moderated before being published.
    Joan price · 2 months ago
    I've always  had the payment but never received  mine in Feb 
  • Thank you for your comment. Comments are moderated before being published.
    Sharondianne · 2 months ago
    I’m disabled and having trouble claiming 2 cost of living payments! Been put through to 2 not very helpful dwp employees then Hammersmith council then state pension!!! I live in Yorkshire not London! Anyone got the esa dwp number I can use cos the online form won’t allow me to ask for a second missing payment please !
  • Thank you for your comment. Comments are moderated before being published.
    Sean · 2 months ago
    Does anyone know how long it will take after youve reported the payment missiing ?? 
  • Thank you for your comment. Comments are moderated before being published.
    Teresa Hounsome · 2 months ago
    I am a pensioner ,and am on P i P ,high rate and have not recieed my costof living payment .could you let me know why please 

  • Thank you for your comment. Comments are moderated before being published.
    Annette Gill · 2 months ago
    I'm a pensioner but I did not receive the cost of living payment and I'm on pension credit . How do I myself and the other people here go about claiming it please 
    • Thank you for your comment. Comments are moderated before being published.
      Annette Gill · 2 months ago
      @Annette Gill I had the last ones . So what went wrong this time . Look at how many people haven't got the money they're entitled to.  It's shocking.  15-16 pages . It's shameful
  • Thank you for your comment. Comments are moderated before being published.
    Nobody · 2 months ago
    no payment for me as of 23/02/24 i had a text message saying i would but not received it filled    the form online why send a text message    saying    that when  u dont recieve it   strange  
  • Thank you for your comment. Comments are moderated before being published.
    Sean · 2 months ago
    23 Feb 2024 at 1:03pm    
    Hi Sean Paul,

    The cost of living payment will be reissued to your current bank account however, we are unable to provide an exact date for this.
    Apologies for any inconvenience.

    Best wishes,

    Sarah
    Show less(visual only)    
    Sarah

    Dundee Service Centre

    THIS IS WHAT I WAS SENT IT IS A COMPLETE JOKE THEY ARE GOING MAKE US WAIT EVEN LONGER AFTER YOU REPORT IT.
  • Thank you for your comment. Comments are moderated before being published.
    Sean · 2 months ago
    I have reported mine missing a received a letter saying they be a payment , looking like.another week ill hace to wait 
  • Thank you for your comment. Comments are moderated before being published.
    Sb · 2 months ago
    https://www.gov.uk/guidance/cost-of-living-payment
    Report it here. And no I've not received my payment yet either.
  • Thank you for your comment. Comments are moderated before being published.
    Thomas Hessey · 2 months ago
    I’m a pensioner in receipt of state pension also PIP I have not as yet received my winter fuel payment or any other help
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