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- Catherine
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3 years 8 months ago #262360 by Catherine
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Catherine on topic Pip
Hi Julie,
Thank you for your kind words. I am pleased for you that your application has at last made some progress.
You can ask for your report 48 hours after they have made the assessment. In the case of telephone assessments that is easy, but for paper based ones you don't know when they are doing it. Similiarly for telephone assessments they generally send a text to the claimant saying that they have submitted the report to the DWP. I don't know if they do that for paper based assessments. Perhaps someone else knows???
What I would do in your situation is ask your daughter to ring Captia and ask if they have any idea of the time scale you are looking at. Then also ask if they send texts to let you know when the report has been submitted. If they do, that tells you when you can ask the DWP for a copy. If they don't then I cannot think of any alternative than to ring up the DWP about once a week to see if it has arrived.
Sorry not to be able to be of more help,
Catherine
Thank you for your kind words. I am pleased for you that your application has at last made some progress.
You can ask for your report 48 hours after they have made the assessment. In the case of telephone assessments that is easy, but for paper based ones you don't know when they are doing it. Similiarly for telephone assessments they generally send a text to the claimant saying that they have submitted the report to the DWP. I don't know if they do that for paper based assessments. Perhaps someone else knows???
What I would do in your situation is ask your daughter to ring Captia and ask if they have any idea of the time scale you are looking at. Then also ask if they send texts to let you know when the report has been submitted. If they do, that tells you when you can ask the DWP for a copy. If they don't then I cannot think of any alternative than to ring up the DWP about once a week to see if it has arrived.
Sorry not to be able to be of more help,
Catherine
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- Binky
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3 years 8 months ago #262709 by Binky
Replied by Binky on topic Pip
Took your advice and asked for my assessment report has it had been sent to dwp ,the man at dwp was not the nicest speaking was made to fill think I'm not just on lots of pain killers and the stress of making the call for the first time ,did say he would send it allow 10 days ,will never speak to them anymore only did cause my husband I at work and so his my daughter all this stress been waiting 5 months now and after that call i feel worthless ,hope these dw p don't have to go through this someday ,no wonder mentel health is bad thanks for reading and understanding as always.
T
T
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- Gary
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3 years 8 months ago #262727 by Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gary on topic Pip
Hi JB
Do not feel worthless, it is not your fault that you have been let down after bring yourself to make the call, do you have a family member/neighbour/friend who can sit with you whilst you try and contact them again. I know it must be very frustrating, you could ask your MP for help, some of them are very good.
Gary
Do not feel worthless, it is not your fault that you have been let down after bring yourself to make the call, do you have a family member/neighbour/friend who can sit with you whilst you try and contact them again. I know it must be very frustrating, you could ask your MP for help, some of them are very good.
Gary
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- denby
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3 years 8 months ago #262749 by denby
Replied by denby on topic Pip
Julie, please repeat after me, " I am NOT worthless, I am a lovely human being".
Be kind, make yourself a nice cuppa, and just remember this system was set up by politicians and money grubbers with an angle that ANYONE disabled/ill is undeserving. But every single person here knows the truth is different. Every one of us would have our health rather than the money, we did not choose to need to be needing pay-outs from social insurance. And many of us paid in ourselves for years anyway before needing to receive.
Hope you soon can put this unpleasant man behind you. You will see I often post for people calling up for assessment reports or other reasons, if you get refused etc, just politely end the call and try again. Doing so rescued our daughter from having a phone assessment, it was the second call handler who was the angel that sorted it.
Best wishes,
Denby
Be kind, make yourself a nice cuppa, and just remember this system was set up by politicians and money grubbers with an angle that ANYONE disabled/ill is undeserving. But every single person here knows the truth is different. Every one of us would have our health rather than the money, we did not choose to need to be needing pay-outs from social insurance. And many of us paid in ourselves for years anyway before needing to receive.
Hope you soon can put this unpleasant man behind you. You will see I often post for people calling up for assessment reports or other reasons, if you get refused etc, just politely end the call and try again. Doing so rescued our daughter from having a phone assessment, it was the second call handler who was the angel that sorted it.
Best wishes,
Denby
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- Catherine
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3 years 8 months ago #262752 by Catherine
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Catherine on topic Pip
Julie, please read, read and reread denby's post above. if anyone is worthless it is the person you spoke to at the DWP who at the best was clearly having a bad day and could not bring to play the skills he needed to answer your call in a respectful way.
I feel bad that it was as a result of following my advice that you had such a bad experience. Most people who answer the phone at the DWP are really nice and helpful, I am so sorry that you had to speak to someone who was not.
Catherine
I feel bad that it was as a result of following my advice that you had such a bad experience. Most people who answer the phone at the DWP are really nice and helpful, I am so sorry that you had to speak to someone who was not.
Catherine
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- Binky
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3 years 8 months ago #262758 by Binky
Replied by Binky on topic Pip
Thank you so much Catherine and denby ,you are both so right I worked till I was 52 am now 56 I was a nurse please don't feel bad Catherine it's a great site and helped me so much .Thank you
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