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ESA Support Group: Is it possible to find out why?

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3 years 8 months ago #263126 by denby
..and have you tried telling your MP that they ignored the online portal request? And the office of the Information Commissioner?
best,
Denby
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3 years 8 months ago #263129 by Faith
Wow, I'm so sorry to hear that the DWP ignored your SAR!
Good luck with your benefits battle!
Below, I will copy-paste what Gary wrote about making a formal complaint re a SAR being ignored.
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From Gary:

"When you make a SAR request, an organisation normally has to respond to your request within one month. ico.org.uk/your-data-matters/your-right-...copies-of-your-data/

If you put in a SAR request and not heard anything within one month then you can make a formal complaint to ICO on the above link."
The following user(s) said Thank You: ANGELA

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3 years 7 months ago #263144 by ANGELA
My MP has ignored all emails I have sent him re: the ongoing saga (and disability benefits generally). Marvellous :(

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3 years 7 months ago #263180 by denby
Hi Angel. Well he/she deserves minimum a phonecall to their Party Central Office whichever, to ensure your emails are not simply being spam-filtered etc, and let them know. If that doesn't improve matters, try asking local radio/press to investigate!
best,
Denby
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3 years 7 months ago #263189 by Faith
That's awful! I'm so sorry to hear that!
Keep fighting!
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