The DWP began extending hundreds of thousands of personal independence payment (PIP) awards last month. This is a matter of enormous consequence for claimants, yet the department has published almost no information about what is happening.

Benefits and Work has carried out extensive research to try to find out more about the changes that are being made, who they are likely to affect and how.

In this article we set out what we know for sure and what we think is likely but can’t be certain about.

In brief, we know:

  • The DWP now has the power to extend fixed-term PIP awards.
  • Under the new regulations they can only extend the length of awards, not shorten them or change the rates.
  • The changes only apply to claimants aged 25 or over living in England or Wales.
  • The changes are designed to deal with a lack of capacity to manage both PIP and work capability assessments (WCAs).
  • Letters are being sent out to claimants over a period of 4 to 6 weeks.
  • The decision to extend an award carries appeal rights.

We think it’s likely:

  • More than one million PIP claimants will have their awards extended.
  • Most of the extensions are being given to claimants whose awards were due to end in 2026, 2027 or early to mid-2028.
  • Extensions can vary from as little as five days up to six years.
  • It may be difficult to appeal an award decision because of the lack of clarity about how they are arrived at.

If you get an extension letter

If you do get a PIP extension letter:

  • keep a copy and check the end date carefully
  • remember it only changes the end date, it is not the same as a review of your award. It does not mean the DWP has looked again at your needs or decided whether your current award is still correct.
  • if your needs have increased, consider requesting a change of circumstances review (supersession) – consult our PIP guide or get advice if you are worried.
  • If you think the extension is too short you can challenge the decision, but it may not be straightforward because the DWP has not explained how extensions lengths are being calculated.

Members-only analysis below

In the rest of this article, we explain why we think the number affected could be over a million, whether your health condition or the level of your award are factors in deciding if you get an extension, what appeal rights may mean in practice and the reason the DWP expects to make savings by delaying reviews.

We also look at what is likely to happen when these extended awards are due for review in a few years’ time, including whether AI could play a greater role in processing evidence.

 

This section of the article is only available for our subscribers. Please click here to subscribe to a subscription plan to view this part of the article.

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  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    I was given 3 years last year up to Sept 2028, had a letter yesterday and now been given an extension up to October 2031, and been told I could be given another extension in 2030
  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    My pip was due to be renewed 2027 but when downloaded letter of entitlement it says it’s awarded until 2030. NB start date was 2023.
  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    I just signed in and checked, downloading proof of entitlement file for ESA as per comments below that this is only way to see if there has been an extension. My letter had a start date of April 2026 but no review date. I was actually awarded this March 2024 and review date was March 2027. The Pip wasn’t there, then it was but it said the system wasn’t working to download the letter just now. 
  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    Do you know anything about Northern Ireland 
    • Thank you for your comment. Comments are moderated before being published.
      · 2 months ago
      @sadjnl Northern is also getting extension letter's 
  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    My daughter received an extension of one week. I've received a two year extension. We have different health conditions and I've been claiming longer. 
    I'm a little baffled as to what may be gained by a one week extension. Will the review process still begin a year before the current award ends?  Seems a bit of a hotch potch. 
    • Thank you for your comment. Comments are moderated before being published.
      · 2 months ago
      @Tuppence Mine was 10 days I was told the same about align date maybe we will get another letter extending 
    • Thank you for your comment. Comments are moderated before being published.
      · 2 months ago
      @Nicola Mine was extended 10 days called pip on phone said it's to align end date. Whatever that means 
    • Thank you for your comment. Comments are moderated before being published.
      · 2 months ago
      @Nicola Yes, my letter arrived last week - extended by 5 days! When I called to query this I was told it was correct as it had to align with their computer system. I will be contacted again after the 26th 🤔
  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    I’ve had an extension for 10 years will be 73 then for enhanced daily living but they stopped my mobility altogether was on enhanced. Put in a appeal 
    • Thank you for your comment. Comments are moderated before being published.
      · 2 months ago
      @Jonnylush63 I originally applied for pip in Jan 24, waited 3 months and was declined. Did a MR and was declined again. Went to appeal a year later and won my award until Jan27. Received a PiP review last month. Was terrified to fill it in. Received a txt 3 weeks later to advise pip review complete. Received my letter and have been awarded for a further 6 years until Jan 32! It's been a long slog and I'd been dreading what would happen after my review but I'm so pleased! 
  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    My letter arrived last week it was due to end April 27 extended for 2 years. What I find interesting is that I had DLA for life but that changed when it converted to PIP. 
  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    Received my extension letter yesterday, to July 2031. My friend hasn't got his yet.
  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    I've just had a letter through. My original date was 12/2029 and now it's been extended to 12/30. I receive higher rate on both daily living and mobility. I have bipolar affective disorder.
    • Thank you for your comment. Comments are moderated before being published.
      · 2 months ago
      @Jollies Thank you so much for responding.  That's exactly how I worded things on my son's PIP application (although he is not rapid cycling) but we were not awarded the necessary points.  I thought I might have been missing something but evidently not.  I guess it is the luck of the draw. Best wishes, Lyn 
    • Thank you for your comment. Comments are moderated before being published.
      · 2 months ago
      @Lyn Hi. I can tell you why I received it. When I'm having a manic episode I need a person with me because I cannot follow a route even if it's familiar to me. A depressed episode can also leave me struggling to take familiar routes without another person with me. My bipolar is rapid cycling. I have good months and bad months but over the 12 months period the depression and manic episodes tally up to 6 months in total where I'm affected my bipolar. Treat your paperwork like a legal document and fill it in with a solicitors mindset. Hope this helps.
    • Thank you for your comment. Comments are moderated before being published.
      · 2 months ago
      @Jollies Hello my son also has Bipolar with psychosis and Obsessive Compulsive Disorder.  He is 33 years old.  He gets nothing at all for mobility.  Would you have any advice on how to get that for him? Thank you. 
  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    Mine was extended by only 2 days!!!! When I phoned to ask was this correct, I was told no award extension can exceed 5 years from last review date and my award was for 6 years, so can’t be extended and it was just the system aligning the award date to end date!!
  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    My PIP award was until Sept 2028 and I received a letter on Saturday extending it to Sept 2029; interestingly not long before my state pension begins…
  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    Having tried for 17 years and living on savings only during the last 4i was informed that they automatically reject and you have to contest. I contested in 2020 which meant an automatic phone call, I’m profoundly deaf amongst other issues. There was no logical following of form and thankfully I noted down my own replies as it was refused so I asked for their report. As suspected, the assessor had put different responses and ignored/ assumed re other questions. Sent in my version and was awarded basic. The next ones had face to face. First one was unpleasant with every trick in the book used. After that was a chap who couldn’t understand why needed assessment as was rather obvious. But was passed on to another who increased the award and included mobility which was maxed too,  as well as extending it to 5 years before review. The form questions to complete this year, were as clear as mud: the way they phrased questions meant I had to completely rephrase all my answers in order to answer correctly. It took nearly a month to complete -I had no help bar consultant letters etc to submit in support of my case.  
    I received the full amount in both aspects again and extended this time for 10 years (2036) This means, unless my circumstances change, I will receive no further renewals since I officially retire some years before it expires. I understand that this award stays effective for that duration and only after it ends would I have to apply for attendance allowance then. 
    My thanks to benefits and work for their amazing work here, it had supported both practically and emotionally during these minefields years and enabled my sense of humour to remain somewhat intact throughout. Cheers to all who enable this site’s efforts to keep us informed and aware. 
    Very much appreciated 

    • Thank you for your comment. Comments are moderated before being published.
      · 2 months ago
      @Dare Hello Dare, I'm sorry you faced so many issues with getting your award, and glad that you now have what you are entitled to. Just want to put your mind at rest over one point. If you are receiving pip, when you start drawing your state pension, you don't have to apply for attendance allowance. You can carry on claiming pip, and if you have the high rate of mobility, you can carry on using motability which of course, you can't do with AA. Hope that gives you a little peace of mind. Take care.
  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    I’m in South Wales, and I received an extension letter yesterday. My award for enhanced care and standard mobility has been extended to 2030, from its original end date of 2028. 

    This is all a waste of effort by DWP for me as I requested they stop my payments back in May (still not done). It’s too long a story to put here but I am happy to discuss it if you want the detail. 
  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    My son had a 10 year Pip which ends Dec 2026, he hasnt had anything yet. How do you access your claim online. 
  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    I had my letter last week - I had a review in January this year (eight months earlier than it should have been), til January 29, and it’s been extended until January 2032.  Overall, I’m very happy with that - although I have a progressive and incurable condition, the main issue is mobility and I get the high rate….  Win! 
  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    checked this morning was till November 2028 and now extended till November 2031 so an extra 3 years.
  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    I got a 1 year extension, my Pip was due for review in 2027, but now extended to 2028,  the letter came 4 months ago....  and stated that it maybe extended again......
    • Thank you for your comment. Comments are moderated before being published.
      · 2 months ago
      @Navigator Yeah me similar, i dont understand as i have 2 lifelong  genetic conditions, one of which can only worsen with age, and is doing. Its never going to improve or go away so why the repeated short awards? Are DWP holding out for a miracle? 
  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    I had an extension letter my award is extended until 2031 was due anyday soon for review so as I am on full pip award I am really happy with not having to go through the humiliation of a review.
  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    I live in Northern Ireland and was probably due for review in 2027 or 2028 but received a extension to 2031 the other day. 
  • Thank you for your comment. Comments are moderated before being published.
    · 2 months ago
    Why is original letter never shown via Gov.Uk One Login from DWP? It's would saved from posting cost and sometimes post get lost. 
    • Thank you for your comment. Comments are moderated before being published.
      · 2 months ago
      @Phil In fairness we found the gov one thing a right royal faff to set up and only did it as it was required at the time by the DVLA. It seems it's not widely known about either as we found out about accessing the benefits info quite by chance. 

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