The government have introduced a service which, amongst other things, allows you to check the rate and length of your benefits award and download proof of entitlement.  It is particularly useful at the moment for claimants who want to check their personal independence payment (PIP) award to see if they have been given an extension.

You can get proof for:

  • Attendance Allowance
  • Disability Living Allowance (DLA) for adults
  • Employment and Support Allowance (ESA) - all types
  • Income Support
  • Jobseeker’s Allowance (JSA) - all types
  • Pension Credit
  • Personal Independence Payment (PIP)
  • State Pension

The service doesn’t cover universal credit.

And you can’t use the service if you are an appointee.

Once you’ve registered, you can get the information straight away and download the letter to your device or you can ask for it to be posted to you, but this will take about a week.

To use the service go to the Get proof of your benefits and State Pension page on the gov.uk site.

You’ll then be taken to a page where you can either sign in with your gov.uk One Login if you already have an account or create one if you don’t.

There are various ways to create a account.  The simplest is probably to use a valid photo id such as a passport or driving licence and a smartphone.

But if you don’t have those, you may still be able to register using a bank or building society account details and your national insurance number.

Once you have registered and logged in you’ll be able to check your benefits.

But for those of you checking if your PIP award has been extended, please be aware that this is a process that could go on for some weeks at least.  So, just because it hasn’t been extended yet doesn’t mean it definitely won’t be.

We'll provide more information as soon as we have it. To make sure you know what is happening, sign up for our free, fortnightly newsletter.

Many thanks to site member Healthyme for alerting us to this service.

Update 9 July

From the comments below it looks like the number of people checking the One Login site has caused it to struggle.  Some people are getting blank pages and some are being told that they don't have any awards. Please don't be alarmed, it's just the DWP failing to realise that if they start altering hundreds of thousands of PIP awards, then people are going to use whatever means are available to see if they are affected.

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  • Thank you for your comment. Comments are moderated before being published.
    · 5 days ago
    I had already set up my GOVONE account so just logged in and it gave my PIP.  The downloaded file for PIP is in the format of a letter, and it shows that my award is now ongoing.
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      · 5 days ago
      @Anne hello when should your review have been please im up 2029 enhanced on both says would write after 2028 i was dla indefinate but got a 6 yr award in 2017 and again in 2023 
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    · 5 days ago
    Hmmm.... I signed up to the gov.uk website. I got in after faffing with the passport ID section. However, It's got my benefits listed and my personal details. I've downloaded proof of my PIP award but, I didn't anywhere where I could find out when my PIP award is due for review? 

    There was no link that could lead me to that information. 
    • Thank you for your comment. Comments are moderated before being published.
      · 5 days ago
      @JustinRUK Try downloading the PIP file / letterd - my info was on there.
  • Thank you for your comment. Comments are moderated before being published.
    · 8 days ago
    After registering with the government's One Login site, I found that it only listed two benefits: State Pension and Pension Credit. Therefore, there was no way to check on the current status of PIP.  

    I was last awarded PIP in 2019 and still receive it.  I was informed at the time - by a welfare rights worker - that it probably wouldn't be reviewed for another 10 years. Still, it would be nice to know.
  • Thank you for your comment. Comments are moderated before being published.
    · 8 days ago
    I’ve spent two hours going round in circled trying to prove identity and get logged in to One Login.
    Just doesn’t work.

    • Thank you for your comment. Comments are moderated before being published.
      · 3 days ago
      @Steve Bradford I tried numerous times a few weeks ago.  I’d got my phone on the table over my passport … it was an absolute mare. This morning I got H to help & got in no problem.  Although no change for me.  But I think I read that 4+ year awards would remain the same. 

      Try clicking on the link on here.  
  • Thank you for your comment. Comments are moderated before being published.
    · 9 days ago
    I have got a 4 year extension nut is there a catch ?
    • Thank you for your comment. Comments are moderated before being published.
      · 5 days ago
      @Faz It can be reviewed at anytime with an extension
  • Thank you for your comment. Comments are moderated before being published.
    · 9 days ago
    Just checked and award has been extended by 2 years to 2029. Relief.
  • Thank you for your comment. Comments are moderated before being published.
    · 9 days ago
    Thank you, that was helpful 

    After a bit of fiddling because part of the service would not download to my phone, only to my laptop, and a shaky photo-process i got there
  • Thank you for your comment. Comments are moderated before being published.
    · 10 days ago
    Have been ongoing for nearly 10 years and today I am Indefinite.  70 years old this year
    • Thank you for your comment. Comments are moderated before being published.
      · 9 days ago
      @angie010 I have checked the government site and it says if you get an indefinite award the DWP don’t think your condition will improve and will review every 10 years 
  • Thank you for your comment. Comments are moderated before being published.
    · 10 days ago
    I can’t see anything about my PiP award being extended, all I can see is the last 3 payments I’ve had and the benefit I’m claiming… nothing about enxtentions?
    • Thank you for your comment. Comments are moderated before being published.
      · 9 days ago
      @Lisa You need to ask for your benefit entitlement 
  • Thank you for your comment. Comments are moderated before being published.
    · 10 days ago
    I tried to create a Login (why don't they use existing logins - I used to do my Tax etc. and have Government Portal access..) and had no luck - tried the App, but I have hand tremors and it would not recognise my passport, I tried using security information, it then said there was not enough information despite passport number etc. etc. Then tried using PIP, it said not enough information available to securely ID... so no login, unless I go to the Post Office (which has been closed here, so have to go a few miles away). Not at all impressed.
    • Thank you for your comment. Comments are moderated before being published.
      · 9 days ago
      @Sally Same for me too. Very frustrating.
    • Thank you for your comment. Comments are moderated before being published.
      · 9 days ago
      @Sally I have found their "help" service really helpful in the past - the staff are now better trained and much more patient - worth a try
  • Thank you for your comment. Comments are moderated before being published.
    · 10 days ago
    I have checked every week for 3 weeks and still no update. Decided to ring them on Monday just gone to be told a decision can take 40-52 weeks although my reward ends in November. Yesterday I received a text message saying it was the Health Assessment Advisory Service saying they conduct pip assessments. It went on to say the text was for information only and they are looking at my pip assessment. It stated they look at all the available evidence and they will contact me if they need to arrange an assessment with me.  I sent my renewal forms back in April with 32 pages of evidence and now I’m stressing out because I have no idea of what is happening. Can anyone confirm if I will be facing an assessment as I haven’t since the start of my pip back around 2019 and I have since been diagnosed with health problems that will only get worse of which I have advised them of.
  • Thank you for your comment. Comments are moderated before being published.
    · 10 days ago
    it would be great if they would send you the code to the mobile number so you could check. but still no text.

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    · 10 days ago
    I seem to have been given 9 extra days! Random. I'd have preferred an extra year or two..!

    Award ends in 2028, I suppose the further away the end date the less extra time they are adding, but 9 days seems a bit silly
  • Thank you for your comment. Comments are moderated before being published.
    · 10 days ago
    Just to update. From Derbyshire, been on disability benefits for almost 20 years, wheelchair bound and in my early 30s. Conditions are lifelong but PIP refuse to acknowledge this. Due a review in April 2027, this has now been moved to April 2029. It is likely I won't be here in 2029 but grateful for the extended award. Surprisingly other areas seem to be giving longer extensions so may be a postcode lottery to how big the  backlog is. I doubt by April 2029 that sufficient work will have been done to then reassess my award should I still be here, but alas... an additional 2 years is nothing to be sniffed at- at least I won't have to endure the hell of reassessment. Good luck to everyone else on their extensions. 
  • Thank you for your comment. Comments are moderated before being published.
    · 11 days ago
    I have just checked my pip term and it is indefinite award. So no letter about extending my award.
    Aren't I the luck one then. I down loaded a copy and also to get the same posted out to me as proof of my entitlement of indefinite award of PIP.
    • Thank you for your comment. Comments are moderated before being published.
      · 6 days ago
      @joss Same. I was on a rolling 10 year award (next review due by December 2030) and website now states indefinite award. We'll still get reviewed every 10 years though!
  • Thank you for your comment. Comments are moderated before being published.
    · 11 days ago
    Just followed the online  link and have downloaded  the online letter extending my PIP award for 3 further years ,was due to be reviewed in January 
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    · 11 days ago
    When I go onto the log in page it gives me the option for UC log in or when I go the one log in way it only shows me 
    the pension option
    The vehicle option
    And that’s it ?
    No PIP option or anything?
    • Thank you for your comment. Comments are moderated before being published.
      · 9 days ago
      @cazcomps If your award lasts until retirement age,'you keep the PIP award. If you lose the award before retirement age, you can't claim for PIP, you have to claim Attendance Allowance.
    • Thank you for your comment. Comments are moderated before being published.
      · 10 days ago
      @AlexB Mine is showing that I receive PIP (in the personal details section), and it tells me when the next payment is due. 

      But it doesn't show me anything about the award length of PIP or let me download a copy of my certificate of entitlement to PIP.

      It does give me the ESA option for downloading proof of entitlement. 

      I only checked because I have been sent a letter extending my PIP, from the end of 2027 to the end of 2030, by which time I will be over retirement age. So I don't know what will happen then. 
  • Thank you for your comment. Comments are moderated before being published.
    · 11 days ago
    I had a set date for review, a fair way off still, but not the award proof letter says, indefinite. This presumably means they can review whenever they see fit!

    When on DLA I had a life time award. Once I moved to PIP it was initially every three years but the last award was, I think, 10 years.

    I have conditions that will not improve, just deteriorate.

    This indefinite award is stressful. At least when I had a date there was some expectation the review was unlikely to happen before the date and I could begin to prepare as it drew nearer.
    • Thank you for your comment. Comments are moderated before being published.
      · 10 days ago
      @Wendy Woo Just to add, I received a letter this afternoon, adding another 25 days to my son's award, so still to be reviewed in 2029 - no real change.  Worry over for the moment.
    • Thank you for your comment. Comments are moderated before being published.
      · 10 days ago
      @Jane
      I'm glad I'm not the only one worrying about this. Most people seem to think an indefinite award means the same as ongoing, with a light-touch review after ten years, but in my experience, it means exactly what it says - "indefinite" - so you have no way of knowing when to expect a review. My son, who has lifelong conditions, has been given an indefinite award twice, first for DLA, then for PIP, but each time a review followed well before we were expecting one. As his appointee, I cannot use the online service, and I haven't yet received a letter, so I assume his award remains the same, with an end-date in 2029, but if it has been changed to indefinite without my knowledge, I suppose we can expect a review at any moment. I'm well aware that, while his disabilities are lifelong, any support he receives is not. I would love some reassurance that he will continue to be cared for when I am no longer here, but there is none.
    • Thank you for your comment. Comments are moderated before being published.
      · 11 days ago
      @Jane Yes I have that too. Always thought I was on a ten year award until 2028 from 2018 no one informed me of that change. Until now that is. But I assumed wrong. not exact or not clear; without clear limits: Indefinite. Bummer!
  • Thank you for your comment. Comments are moderated before being published.
    · 11 days ago
    I have completed the setup and checked my PIP Award document (downloaded). Great, however, I ask myself why have the government created another way of identifying and checking information? What ever happened to the Government Gateway and the Gov.UK ID Check app, two other ways already existing to check your ID or provide me with information! Good old British Civil Service, wasting money again.
  • Thank you for your comment. Comments are moderated before being published.
    · 11 days ago
    I have early onset dementia and I have not received anything regarding extension!
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