The government have introduced a service which, amongst other things, allows you to check the rate and length of your benefits award and download proof of entitlement.  It is particularly useful at the moment for claimants who want to check their personal independence payment (PIP) award to see if they have been given an extension.

You can get proof for:

  • Attendance Allowance
  • Disability Living Allowance (DLA) for adults
  • Employment and Support Allowance (ESA) - all types
  • Income Support
  • Jobseeker’s Allowance (JSA) - all types
  • Pension Credit
  • Personal Independence Payment (PIP)
  • State Pension

The service doesn’t cover universal credit.

And you can’t use the service if you are an appointee.

Once you’ve registered, you can get the information straight away and download the letter to your device or you can ask for it to be posted to you, but this will take about a week.

To use the service go to the Get proof of your benefits and State Pension page on the gov.uk site.

You’ll then be taken to a page where you can either sign in with your gov.uk One Login if you already have an account or create one if you don’t.

There are various ways to create a account.  The simplest is probably to use a valid photo id such as a passport or driving licence and a smartphone.

But if you don’t have those, you may still be able to register using a bank or building society account details and your national insurance number.

Once you have registered and logged in you’ll be able to check your benefits.

But for those of you checking if your PIP award has been extended, please be aware that this is a process that could go on for some weeks at least.  So, just because it hasn’t been extended yet doesn’t mean it definitely won’t be.

We'll provide more information as soon as we have it. To make sure you know what is happening, sign up for our free, fortnightly newsletter.

Many thanks to site member Healthyme for alerting us to this service.

Update 9 July

From the comments below it looks like the number of people checking the One Login site has caused it to struggle.  Some people are getting blank pages and some are being told that they don't have any awards. Please don't be alarmed, it's just the DWP failing to realise that if they start altering hundreds of thousands of PIP awards, then people are going to use whatever means are available to see if they are affected.

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  • Thank you for your comment. Comments are moderated before being published.
    · 11 days ago
    The site comes up with "There is a problem with this page" please try later, which I did and still the same  problem with the page.
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    · 11 days ago
    Just checked myself on the website and have been extended to May 2031. Still have nor recieved the letter through the mail though.
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    · 11 days ago
    I downloaded mine and it said for an indefinite period, is this an update or what?
    • Thank you for your comment. Comments are moderated before being published.
      · 11 days ago
      @John What was your period of time before?
  • Thank you for your comment. Comments are moderated before being published.
    · 11 days ago
    Just made my gov account and downloaded my proof letter, currently still saying jan 2029 which is 2 years before I reach retirement age, will check again in a few weeks. Thanks for the info guys keep up the great work you do for us all.
  • Thank you for your comment. Comments are moderated before being published.
    · 11 days ago
    I’ve just checked my award and was a little sad to see it was only extended by one year to August 2027. It was a real mental grind to get it done and now I’m faced with that again in another six months or so.
  • Thank you for your comment. Comments are moderated before being published.
    · 11 days ago
    I got an "Indefinite period" award in 2017, will not be reviewed before 2027.  
    The letter I downloaded says nothing about a review date etc or extentension, so assume nothing has changed?
  • Thank you for your comment. Comments are moderated before being published.
    · 11 days ago
    I have just registered on this gov site to see if my reward had been extended but still dont know what I am looking for I can down load my original pip letter but how do I see if there is an extention?
    • Thank you for your comment. Comments are moderated before being published.
      · 11 days ago
      @Ash6f Yes, download the original PIP letter and it will be updated to show any extension.
  • Thank you for your comment. Comments are moderated before being published.
    · 11 days ago
    I checked on the Gov One site last week after my daughter sent me an Instagram post about it.  It has been extended to August 2030.  I received a letter a couple of days later.  What I would say though, the letter the DWP send out isn't a letter of entitlement, just to say it's extended.  The ones on the Gov website, say that your living part and mobility part has been extended, which is what you need if you have a disabled rail card, bus pass, cea card etc and I presume for anyone who has the car on there mobility part, in case you need that part extended too.
  • Thank you for your comment. Comments are moderated before being published.
    · 14 days ago
    its probably crashed because so many worried people checking it several times a day only to be miffed no extension though i am really pleased for people getting extensions it seems unfair some are being overlooked surely it she be for everyone on pip does anyone have any idea when they stop choosing who and who does not get an extension ?
  • Thank you for your comment. Comments are moderated before being published.
    · 15 days ago
    This isn't entirely true. I cannot download my entitlement letter, only have it posted.
  • Thank you for your comment. Comments are moderated before being published.
    · 16 days ago
    Hi, for all wondering, I haven’t had the letter yet but I’ve checked online, must’ve changed yesterday or today as last time I checked on Wednesday my letter was still showing 2029. My award was due to end April 29 and it’s been extended to April 31. I am in Essex. What a relief. I hate such short award. My 3rd review was last year, I had an indefinite DLA award. I’ll never get better, however a 2 year extension is very welcome. 

  • Thank you for your comment. Comments are moderated before being published.
    · 17 days ago
    Hi all. Tried this service but can only see ESA on it but no PIP. Any ideas?
    Thanks
  • Thank you for your comment. Comments are moderated before being published.
    · 17 days ago
    Hello I'm new to the site & thought I would share my experience since the Gov One site has been mentioned. I was initially on DLA went to tribunal stage and given indefinite awards for both then the switch to PIP I had to do a fresh new pip application from scratch again I then had a f2f assessment & then awarded high on both components for 10 years I was due as per my letters and awards they would contact me on or after Feb 2027 so I was expected to hear something this year. I then decided to set up the Gov One account for some reason they couldn't verify me so I did the Post Office application that all went through then the next day I was able to login & it states now on my both awards Indefinite I think I still be reviewed for 2027 though as I never heard of PIP being assigned as indefinite.... I hope this information helps people like me who heard nothing since my award in 2017 to now! It's so vague imho 
  • Thank you for your comment. Comments are moderated before being published.
    · 17 days ago
    I have just logged on to check my proof of pip and saying we cant find any benefits.. my award doesn't run out till 2028 I haven't recall letters or text .. it qas there last week ..am worried now 😕 
    • Thank you for your comment. Comments are moderated before being published.
      · 11 days ago
      @Mandy Mine also says that. I think the website is completely broken at the moment.
    • Thank you for your comment. Comments are moderated before being published.
      · 17 days ago
      @Mandy Mine says the same!
    • Thank you for your comment. Comments are moderated before being published.
      · 17 days ago
      @Mandy the same for me! I'm waiting to hear about a review 
  • Thank you for your comment. Comments are moderated before being published.
    · 17 days ago
    In order to find out if I'd got an extension or not, I had to download/request the proof of entitlement document. There was no other indication *anywhere* else that my award has been extended by two years.
  • Thank you for your comment. Comments are moderated before being published.
    · 17 days ago
    The DWP's New Proof of Benefits Service: A Reality Check
    As a former welfare rights adviser, I was interested to see how the DWP's new online Get Proof of Your Benefits service worked in practice. My experience suggests that, while it has potential, it is not yet ready to be relied upon without caution.
    The service is currently labelled Beta, meaning it is still being tested and developed. Official guidance states that it supports several benefits, including Personal Independence Payment (PIP). However, despite having received PIP for many years, the service did not recognise my entitlement. Instead, it displayed a message stating that my benefits were not available through the service and directed me to contact the Carer's Allowance Unit because Carer's Allowance is not yet supported.
    This raises an important question. If a claimant receives both PIP and Carer's Allowance, why does the system not display the supported benefit while simply advising that Carer's Allowance must be dealt with separately? For some users, this could create unnecessary confusion and even anxiety about whether their PIP award is correctly recorded.
    As advisers, we need to be cautious about recommending this service as the sole source of proof of entitlement. At present, it appears that some claimants may not see all the benefits they actually receive, despite those benefits being listed as supported by the DWP.
    The online service is a welcome step towards modernising benefit administration, but my experience suggests there is still work to do before it can be regarded as fully reliable. I hope the DWP continues to improve the system and listens carefully to feedback from claimants and advisers. A service designed to provide reassurance should not leave people questioning whether their long-established benefit entitlement has disappeared. Until these issues are resolved, users should treat the service as a useful tool, but not as the definitive record of their benefit entitlement.
    • Thank you for your comment. Comments are moderated before being published.
      · 10 days ago
      @John obrien carlisle As a former software tester, I can advise that the designation of this Gov't site as Beta is, strictly speaking, what all live websites are: they have been tested in-house as "alpha" until they're deemed fit for release live, but will remain subject to further development and improvement e.g. adding in more benefits that can be checked on and fixing issues that arise when a much greater No of people are using the system.

      Regarding issues many have encountered with actually creating a single login (for all gov websites), I, too, have had issues with this. I was recently unable to report a change of address for my driving licence, but could for my TV licence - using the same credentials! This despite my having successfully used the Government Gateway login for self assessment (HMRC) tax returns for many years previously! That login no longer works!

      I suggest writing to your MP regarding such problems as that will likely get questions asked in Parliament - MPs do talk to each other about what letters they recieve from their constituents, so of multiple MPs each get several letters on this topic, it is likely to get raised there. 
    • Thank you for your comment. Comments are moderated before being published.
      · 11 days ago
      @John obrien carlisle I've never been able to register with any gov sites anyway. I think this is due to having a restricted file. With poor/inaccessible telephone services and postal communication that is scanned but not read or responded to, the increasing digitalisation is an increasing barrier.
  • Thank you for your comment. Comments are moderated before being published.
    · 18 days ago
    well i am wondering if we have all crashed their system! - my pip and esa was showing on there yesterday, today i have had various error messages and now my pip has completely disappeared from the system, esa still shows but no pip! - what a faff!
  • Thank you for your comment. Comments are moderated before being published.
    · 18 days ago
    I can log in but it says there are no benefits to show 😔
    • Thank you for your comment. Comments are moderated before being published.
      · 16 days ago
      @Boo Mine says the same 
    • Thank you for your comment. Comments are moderated before being published.
      · 17 days ago
      @Boo Mine too.  Bit odd, but glad it's not just me! 
    • Thank you for your comment. Comments are moderated before being published.
      · 18 days ago
      @Boo Mine says no benefits to show too
  • Thank you for your comment. Comments are moderated before being published.
    · 19 days ago
    After downloading an app and taking my photo and photoing my driving license, I find the only info available on this site is garbage that I already know. But thanks gov uk for telling me my address, last benefit payment  and next benefit payment. What would we do without gov.uk?
    • Thank you for your comment. Comments are moderated before being published.
      · 11 days ago
      @nanabanana Request proof of benefit letter. It will allow you to download one. Mine says "indefinite period" whereas the last letter I received said I was awarded until next year
    • Thank you for your comment. Comments are moderated before being published.
      · 19 days ago
      @nanabanana Exactly! Load of rubbish. Told me nothing
  • Thank you for your comment. Comments are moderated before being published.
    · 20 days ago
    Is this the same login site as the Government Gateway? I was previously using that for National Insurance and pension checks.
    • Thank you for your comment. Comments are moderated before being published.
      · 11 days ago
      @Moose No you still need to create a gov.uk One Login. If you attempt to use your government gateway it will redirect you to the create a One Login page
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