PIP ends in April, new claim rather than AR1 route

Hello all and I hope everyone is as safe and as well as they can be in these unusual times.

This site was instrumental in helping me win an appeal at a tribunal 4 years ago.
I had an idea the tribunals suggested PIP award term was ending this year and I was correct. The dreaded brown envelope arrived yesterday.

The letter states, "Your claim is ending - If you still need PIP we can help you continue to claim" etc etc.

I called the number on the letter and was told I need to make a new claim, no mention of it being a review?

Does this mean I will need to go right through the whole PIP2 form route again, rather than the AR1 form/ route?

My health condition is little changed so was hoping that the AR1 route would apply?

I only came onto the forum to read about the AR1 form after I made the call unfortunately so didn't categorically ask the person I talked to. They definitely used a phrase along the lives of "you just make a new claim now" however.

As always,

Huge thanks for any info offered.

Hello and thank you for your reply.

Most odd that after a tribunal things start from scratch, almost seems a little punitive but no point worrying over things that can't be changed. The DWP definitely comes into that category.

I took pictures on my mobile of all the original paperwork (faster than scanning) and it's stored in a Google album thank goodness. I'll refer to that to fill in the new PIP form when it arrives.

Thanks once more for the help.

Apologies, I forgot to ask.

Are PIP assessments all done over the phone these days or are some video calls instead?

Thanks once again.

Thanks once more.